Manager, Intelligence

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Who We Are

Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!


What We Believe In

- Do what’s right for the customer

- Be kind and authentic

- Deliver great quality

- Be relentless


Challenges You Will Solve

The quickly-growing Intelligence Team strives to be the industry leader in operational threat intelligence produced to enable Red Canary, our customers, and the community to make better decisions. We work to make the intelligence we share actionable and impactful for detection and response as we continue to push the boundaries in close cooperation with security operations, threat research, and engineering. 


Organizations face many threats and the threat landscape is constantly changing. The Red Canary Intelligence Team conducts in-depth analysis to provide context and help prioritize where to focus detection and response efforts. You will play an integral part in helping lead the team as it continues growing to meet these goals.

What You'll Do

  • Manage, mentor, and coach a team of multiple Intelligence Analysts, Malware Analysts, and/or Intelligence Engineers. Assist team members on prioritization and completion of tasks.
  • Assist the Director of Intelligence with the team’s strategic planning and goal-setting.
  • Help to ensure overall team engagement, morale, and career growth.
  • Serve as a mentor and teacher to those wanting to learn more about intelligence analysis.
  • Suggest new methods, processes, and products that the team could adopt to help us achieve our mission and improve our workflows.
  • Investigate raw telemetry, potential malicious activity, and confirmed threat detections for the purpose of identifying threats, providing context, and informing decisions about detection and response. Perform open and closed source research to associate the suspicious activity and confirmed threats we observe to known threats.
  • Produce intelligence reports and communicate actionable insights based on analysis, both internally and externally to customers and the community.
  • Respond to customer questions about threats to help them understand their threat model, what matters to their organization, and what actions they can take in response to various threats.

What You'll Bring

  • Experience leading teams. Experience managing remote workers is preferred.
  • A preparedness for new challenges as part of a rapidly evolving team and fast growing company.
  • A desire to work collaboratively with, coach, and mentor Intelligence Analysts, Malware Analysts, and/or Intelligence Engineers as part of a team.
  • Ability to work in a fast-paced, operational environment and successfully prioritize important tasks when faced with constantly changing priorities based on new threats.
  • Outstanding communication skills, both written and verbal, including the ability to communicate technical concepts in a clear, succinct fashion to subject matter and non-subject matter experts alike.
  • Familiarity with the mechanics of endpoint behaviors, telemetry, and MITRE ATT&CK ®.
  • Strong analytical and problem-solving skills, including the ability to synthesize complex and contradictory information.
  • Experience working in a Security Operations Center (SOC), Digital Forensics and Incident Response (DFIR), or other security focused roles, preferred.
  • Experience working with Endpoint Detection & Response (EDR) tools, preferred.

Targeted base salary range: $145,000 - $175,000 + bonus eligibility and equity depending on experience


Why Red Canary?

Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 


At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:

https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf 


Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • BasecampProject Management

An Insider's view of Red Canary

What's something quirky about your company?

On a quarterly basis, we have a companywide gathering that we affectionately call BEASTMODE. It’s a great opportunity for “Canaries” from across the country to come together, level-set on the state of the business, get to know each other better, and build a close knit community trying to make a positive impact on the world.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Curiosity. If you are asking questions, building on what you just learned, and relating it to something known, then you are truly curious about what you’re learning and you will become an expert.

Diane

Director of Product Support

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone

Culture
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
We provide up to 8 weeks of parental leave for new parents.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 80 hours per year of paid sick leave.
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

Annual company all-hands meeting where we bring in all of our remote team members to build camaraderie, align and learn.

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