Global Mobility Manager

See yourself at Twilio

Join the team as our next Global Mobility Manager. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is growing rapidly and is seeking a Global Mobility Manager to be a key resource in supporting our talent mobility strategy. Reporting to the Director, Global Mobility, this individual contributor role will have primary oversight of our U.S. immigration program, and will assist in managing international transfers and new hires. You’ll also contribute to building and executing upon our strategy.

Responsibilities

• Strategic management of our immigration supplier partner for NAMER, and involvement in the management of other key suppliers, ensuring achievement of service level agreements
• Oversight of our annual H-1B cap process
• Ensure U.S. and Canada company sponsored visa compliance
• Support maintenance and implementation of policy best practices
• Build and manage thoughtful and scalable immigration and relocation processes
• Provide guidance to HR Business Partners, Talent Acquisition, People Ops,  managers and Twilions
• Create resources for internal stakeholders and provide education on immigration and relocation matters
• Assist in managing relocation cases inbound to NAMER

Qualifications 

• Bachelor’s Degree required
• 5 + years of global mobility experience (experience with a multinational organization preferred)
• Strong understanding of all employment based U.S. immigrant and non-immigrant visas
• Outstanding interpersonal skills with experience handling critical matters with tact, including confidence to manage relationships at varying levels of seniority
• Creative problem solver using data driven decision making
• Resourceful, self-starter able to excel  in a face paced, flexible environment, and able to move quickly while maintaining accuracy and data integrity
• Project management experience preferred
• Proficiency with Google Suite preferred

Location 

This role will be U.S. remote. 

No travel requirements.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $99,360.00-$124,200.00
• Additionally, this role is eligible to participate in Twilio's equity plan.