Manager, Deal Strategy and Operations (Remote Eligible)

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Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications. Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.

Okta’s Deal Strategy Team is responsible for driving large, complex, and non-standard commercial contracts to closure by providing Sales teams with business process & policy insights as well as strategic and operational support. The team sits within the larger GTM Strategy & Operations organization, which supports strategic initiatives across Okta. As a member of this team, you will have the opportunity to learn about and contribute to Okta's business from many angles, from our go-to-market strategy and launch of new products to the standardization of policies and systems to scale operations. As a Deal Strategy Manager, you will be well-positioned as the “pulse” on the business and a strategic adviser to the Sales organization. You will play a central role in the structuring deals, driving decisions and approvals, and executing contracts with a focus on managing escalations, minimizing cycles, and optimizing annual recurring revenue.

This role is best suited for an experienced Deal Desk or Sales Operations professional who is knowledgeable about SaaS subscription models and is interested in deeply understanding business problems and collaborating with others to make doing business with and within Okta as seamless as possible.

In this role, your responsibilities included but are not limited to:

  • Collaborating with the West Coast Sales leadership and Account Executives to develop pricing strategies, dynamic deal models, and contract terms sheets, as part of the proposal building process for Enterprise Accounts.
  • Owning and managing commercial contract negotiations in partnership with Sales, Contracts Managers, and Legal; communicating directly with customers as needed to position Okta’s positions and contract terms.
  • Partnering with Accounting and Finance to review and address revenue recognition concerns for non-standard deal structures.
  • Maintaining a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation.
  • Advising Account Executives on contract objection-handling techniques, alternative contract options, and value propositions to help close deals.
  • Building reports and dashboards to give regional leadership visibility into their region’s deal and team performance and trends, while ensuring global reporting and analytics integrity; sharing deal intelligence to enable effective decision making.
  • Partnering with the Field Enablement team to create training content for your region to ensure the field is informed on new products, best practices, quarterly updates on policy, and engagement models, etc.
  • Developing tools that help the Sales team effectively price, structure, and quote deals while managing to certain business metrics and requirements.
  • Taking the lead and initiative to drive operational procedures and processes in your region while maintaining global integrity and consistency to support Okta’s field team at scale.

Job Duties & Responsibilities:

  • Act as a Sales-facing subject matter expert on deal structuring, processes, and policies.
  • Ensure all non-standard commercial terms are reviewed, approved, and properly documented in Salesforce.
  • Partner with regional leadership to prioritize and organize projects and deals for month-, quarter-, and year-end.
  • Communicate effectively with various audiences ranging from Customers to Account Executives to C-level leadership.
  • Manage ad hoc operations and systems focused projects.
  • Proactively share regional data, patterns, or learnings with internal team and leadership.

Required Skills & Qualifications:

  • Bachelor’s degree in Finance or Business preferred.
  • 7-10 years of direct experience in structuring deals for Fortune 500 and Global 2000 companies.
  • Experience working cross-functionally with Sales, Finance, Legal in executing contracts.
  • Experience working with Enterprise customers and contracts.
  • Strong working knowledge of SaaS subscription models, pricing, and revenue recognition.
  • Intermediate to advanced knowledge of Excel (e.g. Pivot Tables, vlookups, ability to create ad-hoc models and analysis, etc).
  • Data-driven and numerically strong; strong research, analytical, and problem-solving abilities; able to get creative and figure things out.
  • Experience in Salesforce and quoting applications is required; additional sales productivity tools preferred.
  • Strong experience with, CPQ and other sales related systems including data enrichment tools.
  • Possess a “do whatever it takes” attitude to affect change within the organization; comfortable sharing new ideas, building new things, and challenging the status quo.
  • Able to balance being detail-oriented with seeing the big picture.
  • Able to work extended schedules during the month and quarter end cycles.
  • Highly responsive, thrive in a fast-pace environment.

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at:

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