Job Description
As the Manager of Consumer Affairs Public Policy, you will work as part of the Global Public Policy / Government Relations Team in support of the Decision Solutions and Compliance Teams, furthering the growth of FIS' business. You will play a leading role in providing strategic policy advice about how privacy, safety, and other consumer protection regulatory risks are evolving; identifying opportunities and approaches to mitigate those risks; supporting the creation of policy-related thought leadership, and engaging with external stakeholders on relevant regulatory developments (e.g. trade association meetings, preparing responses to regulatory consultations). The role will report to the Manager of Public Policy, Americas on the Government Relations Team.
At FIS, we're nurturing the fintech experts needed to help our customers prosper. We don't try to ride the winds of change. We create them. We're proud to be shaping the future of payments by supporting the growth and development of our colleagues. We provide opportunities to learn and the flexibility needed to get the job done. We strive to hire the best and to create a climate where curiosity is king. So, wherever you join us around the world, we'll empower you to fulfil your potential. If this is the kind of experience you are looking for, we invite you to apply today to help drive further engagement on consumer affairs public policy.
Core roles & Key Duties
The Manager will:

• Monitor, identify and analyze the federal and state legislative and regulatory trends, developments and risks surrounding consumer affairs issues, including but not limited to privacy, consumer rights and protection, and financial inclusion.
• Build and maintain strong relationships with state and federal agencies that regulate privacy, safety, and other aspects of consumer protection policy, as well as relevant Congressional oversight committees and industry associations.
• Identify implications and opportunities for FIS and its customers.
• Communicate key strategic and tactical implications to senior management and other key internal stakeholders.
• Further business objectives through direct engagement with policymakers, regulators, FIS Clients and external stakeholders as well as indirect through trade associations and other industry bodies. Assist with client communications efforts regarding timely regulatory policy developments.
• Develop - for the Decision Solutions and Compliance Teams and in conjunction with Marketing - thought leadership, education and advocacy strategies for consumer education initiatives, including by developing content for public presentations or policymaker briefings and engagements.
• Work with cross-functional partners to generate comment letters and official responses to key regulatory and other policymaking consultations.
• Engage and influence external stakeholders on relevant regulatory initiatives (e.g. trade association meetings, preparing responses to regulatory consultations).

What You Bring

• Five to ten years of public policy experience in the area of consumer protection, financial services, fintech and/or other technology businesses. Experience can be from federal or state government/regulator, consultancy and/or in-house corporate public policy / government relation function.
• Experience in consumer reporting such as working with or for a consumer reporting agency or regulator, or strong familiarity with the Fair Credit Reporting Act (FCRA).

• A relevant Bachelor's degree or equivalent academic qualification (law/economics/public policy/business administration)

• Ability to work independently in a fast-paced environment, with limited managerial direction.
• Adaptable and resourceful, and able to work both independently and collaboratively as appropriate.
• Able to consistently exercise sound judgment and understand the broader commercial and regulatory environment in which FIS operates.
• Have an interest in consumer education, protection and financial inclusion.
• Excellent verbal and written communication skills.
• Excellent interpersonal and communication skills; ability to communicate information effectively internally and externally and to drive cross-functional alignment and action.

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Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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