Company Description

Why 2nd Watch

2nd Watch is in growth mode, and we are looking for outcome driven, focused team members who want to win and have fun doing it! We are looking for the most technically forward-thinking, cloud-passionate employees in the world, and strive daily to align our core values with those that we hire. 

2nd Watch has a unique company culture and working environment that live and breathe success and promote pushing the envelope every day in your respective role at the company. This is what drives our teams – a perpetual thirst for knowledge, and a desire to work with the best people and take on big challenges together. Getting our attention takes creativity, integrity, a desire to improve yourself and your co-workers each day, and a track record of caring about who you are affecting, both positively and negatively, while you are getting the right stuff done.

About 2nd Watch

As a cloud native company, 2nd Watch has walked alongside our clients for over a decade helping them migrate to the cloud, accelerate application development, and deliver on their company’s strategic goals through the blend of technology and innovation that is at our core. Our services deliver cloud native capabilities through strategic consulting, modernization services, and specialized technology practices focused on maximizing the value of public cloud through:

· Business Transformation

· Cloud Advisory

· Datacenter Migration, Infrastructure & Architecture

· Application Modernization

· Optimization

· Data and Analytics Advisory

· Data Management

· Analytics

· Data Science

· Compliance, Security & Business Continuity

· DevOps

· Managed Cloud Services

Job Description

Manager – Cloud Economics

2nd Watch has an opening for a Manager-Cloud Economics to join our team! This role will be responsible for managing, coaching, and mentoring the Client Analyst team and the day-to-day operations and service delivery activities, including dashboard development and presentation, and analyzing cloud-based customer usage patterns for trends and variances supporting overall optimization of customer spend.

Additionally, the Cloud Economics Manager will act as the central point of contact between the Technical Optimization and Data Platform groups ensuring client Optimization, Dashboard, Monthly Reporting requirements are managed, tracked, prioritized, and delivered as per the cadence and program structures defined for each targeted client engagement. The role will also facilitate providing meaningful insights to internal business units and/or customers directly as part of ongoing managed services, consulting engagements, or management needs.

This Manager will also assist with the appropriate 2nd Watch teams in the expansion of our Enterprise Data Lake (EDL) supporting actionable intelligence to internal business units and our customers.

Scope and Accountability

· Manage team responsible for collaborating with the enterprise sales and post sales account managers to assist in providing cost optimization recommendations for clients as requested by account managers and as part of the Optimization Team.

· Manage team responsible for collaborating with sales teams to provide analytics and business value cases for products related to cost optimization and future product features targeted at Cloud provider billing file consumption or utilization KPI’s.

· Manage team responsible for collaborating with cross functional stakeholders on monthly dashboards, reports, Financial and Margin analytics, including margin and profitability by client.

· Primary liaison working closely with 2nd Watch teams managing data flows from a variety of systems into the EDL and support the development of data analytics as needed.

Desired Skills and Experience

· Set vision, mission, and goalsfor the Client Analyst team

· Measure and adapt to results through quantitative and qualitative measures of value, outcome, velocity, engagement, and satisfaction.

· Develop and grow the team through training, mentoring, and coaching in your team and across the technology organizatioTake ownership and partner with the Product organization to build optimization solutions 2W and help to enable sales

· Expertise with public cloud billing concepts, services, typical spend patterns, and cost saving tactics

· Direct experience with AWS, Azure and GCP bill file formats is preferred

· Experience and comfort with building and delivering presentations to clients, or external audiences

· Ability to work with customers to understand current and emerging usage / cost savings needs and translate into product requirements.

· Strong understanding of the public cloud providers, their products, costing mechanisms and applicable use cases, best practices and implementation, and support considerations.

· Partner with the sales team to formulate and execute a sales strategy to exceed revenue objectives through the adoption of Optimization best practices.

· Collaborate with customers on migrating existing systems and building new systems using the Optimization technologies.

Qualifications

The ideal candidate will possess:

· 5 + years’ experience managing teams responsible for managing and implementing cloud technologies.

· 5 + years in progressively more responsible roles in either solutions architecture, IT Management, or IT professional services

· 5+ years’ experience in developing and presenting cloud financial management based recommendations such as ROI and maximizing constrained resources.

· Demonstrated ability to learn new and complex technologies so that concepts can be communicated at all levels of the organization

· Experience in data visualization tools such as Power BI strongly desired.

· Honed data analytical skills and the ability to use data mining to extract information from data sets and identify correlations and patterns

· Highly developed communication skills with the ability to communicate with stakeholders to understand data content and business requirements

· One or more relevant industry recognized certifications preferred

· General knowledge of areas of business operations beyond IT.

· Excellent written and verbal communications skills.

· Public profile or proven record of public speaking at relevant tech events.

· Solid problem-solving abilities coupled with a desire to take on responsibility.

· Ability to work with customers to understand current and emerging business needs and translate into product requirements.

· Conduct “hands-on” education/training sessions to transfer knowledge to customers considering, or already using, a cloud provider.

· Author or contribute to customer-facing publications such as whitepapers, tutorials, etc., and present sessions customer and industry conferences.

· Outstanding oral and written communication skills, problem solving and analytical skills

· Demonstrated ability in variance analysis

· Proficient in Microsoft Excel with advanced skills working with Pivot Tables and complex formulas

· Basic SQL skills including but not limited to CTE and joins

· Understanding of data warehousing concepts

· Experience with modern ISV optimization tools such as CloudHealth, Densify, or Cloudability is preferable.

Additional Information

Benefits and Perks of working at 2nd Watch

Beyond an amazing, collaborative work environment, great people and inspiring, innovative work, we have some great benefits and perks:

Competitive salaries and all employees are bonus eligible

• 401(k) with company stock plans to all employees
• 100% paid medical, dental and vision coverage for all employees and up to 90% paid for family, along with other wellness and disability plans
• No limit / regulation on Paid Time Off – We let you manage yourself.

All your information will be kept confidential according to EEO guidelines.

2nd Watch is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. 2nd Watch does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.