Manager, Cloud Alliances Operations (Remote)

| Austin, TX | Hybrid
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About the Role:

The Manager role within the Global Alliances Operations team will be responsible for day to day operations supporting the rapidly growing CrowdStrike Cloud Partner ecosystem. This role will have an emphasis on building out operations to support our strategic routes to market for the cloud. This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast paced work environment, often working under tight deadlines with changing requirements. The successful candidate will be an experienced leader, capable of building and developing high performance teams in both hiring external and developing internal top talent.

Responsibilities

  • Build out a team to manage the day-to-day cloud operations requests from Partners, Partner Managers, and Sales teams including Marketplace Private Offers

  • Ensure all partner deals are properly categorized and correct partner attribution is tagged

  • Identify opportunities to constantly improve and streamline processes, especially as the partnership model expands to other Cloud providers and products

  • Support ongoing RTM activities and roadmap, providing feedback and impact assessments

  • Understand, coordinate and align multiple cross functional teams such as engineering, product management, marketing, finance, etc. to meet our goals and deliver them effectively and efficiently across both CrowdStrike and our Partners

  • Drive Process design, implementation, and execution to support the evolving business

  • Identify areas of improvement through monitoring and analysis and restructure where needed to ensure we are not only supporting the current state of the business but also looking forward to expansion and growth opportunities

  • Provide analysis and summary on the success of the Cloud ecosystem and deliver key insights to executive stakeholders

The Successful Candidate Must

  • Have proven ability to think strategically and plan effectively; be “hands on”, detail and results oriented and manage multiple tasks against deadlines.

  • Be a thought leader who challenges the status quo and develops workable solutions in an existing culture.

  • Be focused, energetic, polished and inspire confidence in employees and senior management.

  • Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries

  • Requirements

  • Bachelor's degree

  • 5-8 years of Sales Operations experience and have held leadership positions

  • Experience with AWS Marketplace and ACE systems, GCP/Azure a plus

  • Experience building and supporting new routes to market for the Cloud

  • Demonstrated track record in partnering across functions and levels of management to drive success.

  • Ability to quickly synthesize data and provide recommendations. Perform well under pressure.

  • Excellent presentation and communication skills

  • Expertise in business applications including advanced Excel, PowerPoint, Salesforce

  • Ability to work in a fast-paced environment and manage through ambiguity

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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