Manager, Cloud Alliances Operations (Remote)

| Austin, TX
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About the Role:

The Manager role within the Global Alliances Operations team will be responsible for day to day operations supporting the rapidly growing CrowdStrike Cloud Partner ecosystem. This role will have an emphasis on building out operations to support our strategic routes to market for the cloud. This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast paced work environment, often working under tight deadlines with changing requirements. The successful candidate will be an experienced leader, capable of building and developing high performance teams in both hiring external and developing internal top talent.

Responsibilities

  • Build out a team to manage the day-to-day cloud operations requests from Partners, Partner Managers, and Sales teams including Marketplace Private Offers

  • Ensure all partner deals are properly categorized and correct partner attribution is tagged

  • Identify opportunities to constantly improve and streamline processes, especially as the partnership model expands to other Cloud providers and products

  • Support ongoing RTM activities and roadmap, providing feedback and impact assessments

  • Understand, coordinate and align multiple cross functional teams such as engineering, product management, marketing, finance, etc. to meet our goals and deliver them effectively and efficiently across both CrowdStrike and our Partners

  • Drive Process design, implementation, and execution to support the evolving business

  • Identify areas of improvement through monitoring and analysis and restructure where needed to ensure we are not only supporting the current state of the business but also looking forward to expansion and growth opportunities

  • Provide analysis and summary on the success of the Cloud ecosystem and deliver key insights to executive stakeholders

The Successful Candidate Must

  • Have proven ability to think strategically and plan effectively; be “hands on”, detail and results oriented and manage multiple tasks against deadlines.

  • Be a thought leader who challenges the status quo and develops workable solutions in an existing culture.

  • Be focused, energetic, polished and inspire confidence in employees and senior management.

  • Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries

  • Requirements

  • Bachelor's degree

  • 5-8 years of Sales Operations experience and have held leadership positions

  • Experience with AWS Marketplace and ACE systems, GCP/Azure a plus

  • Experience building and supporting new routes to market for the Cloud

  • Demonstrated track record in partnering across functions and levels of management to drive success.

  • Ability to quickly synthesize data and provide recommendations. Perform well under pressure.

  • Excellent presentation and communication skills

  • Expertise in business applications including advanced Excel, PowerPoint, Salesforce

  • Ability to work in a fast-paced environment and manage through ambiguity

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch

Jessica

SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their

Theo

Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.

Marit

SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.

Jack

Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.

Pasquale

Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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