Manager, Client Services (e-commerce)

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Company Description

We deliver growth through fully integrated solutions and are powered by dentsu group’s best-in-class media, data, technology and content capability. Across the world we work hand in hand with our clients’ other agencies, and tap into our vast landscape of innovators, from tech giants to upstart startups.

Job Description

The Manager, Client Services is responsible for leading the agency relationship with several clients, and will be responsible for building and managing teams, effectively executing campaign development and management, and driving the overall business analysis.

  • Mines data, provides insights and offers recommendations (to Supervisor/Director) on business-oriented challenges/opportunities
  • Demonstrates understanding of client’s business/competitive marketplace (can effectively anticipate questions, demonstrates broader business implications and addresses or pushes back on questions/inquiries)
  • Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
  • Operates as client’s daily contact on project status & requests, while coordinating cross-department
  • Research competitors and generate POV’s about the marketplace and implications for the client
  • Effectively trains new employees and mentors more junior Account Management team members
  • Proactively recognizes opportunities and demonstrates intellectual curiosity and creativity in generating business ideas with Supervisor/Director
  • Assists with logistics, presentations, and pitch materials for business growth opportunities

Qualifications

  • 2-5 years of agency experience
  • Proficiency in Microsoft Word, PowerPoint, Excel, Outlook, Keynote
  • Experience and knowledge of best practices in managing social communities such as: Facebook, Twitter,
  • Snapchat, Instagram Pinterest, YouTube, and the latest up and coming platform
  • A desire to learn and create every day
  • Focused on recommending solutions, rather than simply raising red flags
  • Flawlessly execute projects with strong attention to detail
  • Exhibit passion for the work – willing to stand up for the team and for their ideas
  • Proactively recognizes opportunities and demonstrates intellectual curiosity

Additional Information

What you get:

  • Generous paid holiday schedule
  • Flexible Working Options—WFH, visit office if that’s your preference
  • Opportunity to get experience with a variety of leading brands
  • Comprehensive healthcare plans
  • 401(k) with employer match
  • Flexible time-off
  • 16 weeks paid parental leave

The anticipated salary range for this position is 75-80k. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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More Information on Dentsu
Dentsu operates in the AdTech industry. The company is located in New York, NY. Dentsu was founded in 1901. It has 5090 total employees. To see all 56 open jobs at Dentsu, click here.
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