Manager of Case Management and Utilization Review

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About Us

Heartbeat Health is a venture-backed health tech startup in New York. We are working to deliver the most effective, efficient, and engaging virtual heart care in the world. By 2030, over 40% of the US population will have heart disease, with direct and indirect costs approaching $1 trillion USD. Heart disease may be the most important health crisis we confront in our time.  

Heartbeat addresses this problem via virtual cardiology services that include diagnostic interpretation, telecardiology, and procedural referrals to bring virtual-first care to cardiology, and improve the outcomes and efficiency for cardiac patients.

Our team consists of passionate and proven physicians, engineers, scientists, designers, and founders attacking this problem from first principles, applying human-centered design, and developing evidence-based AI to solve this global issue. We collaborate with the American College of Cardiology, and we have been recognized as one of the 150 most promising digital health startups by CB Insights. We recently closed our Series B funding and are backed by Echo Health Ventures, Optum Ventures, DaVita Venture Group, .406 Ventures, Kindred Ventures, Lerer Hippeau, Designer Fund, and Max Ventures. We’ve been featured in TechCrunch, CNBC, Fast Company, and Forbes.


About the gig

  • Develop and implement clinical workflows to support a growing care management program
  • With the assistance of the National Medical Director and the product team, implement methods to reduce overall medical spend and preventable events including ER visits and admissions
  • Work closely with product and operations to define and standardize clinical operations processesWork with product to define implement metrics around provider cost and quality 
  • Monitor performance metrics such as readmission, patient experience, denials, and revenue across the company
  • Ensure appropriate action is taken to address performance opportunities
  • Assist providers with implementation of methods to reduce overall medical spend and preventable events including ER visits and admissions
  • Provider education in quality metrics, coding and gaps in careManagement of provider quality and development of corrective action plans

About You

  • RN or MS nursing degree
  • At least three years of clinical experience 
  • Experience in utilization management 
  • Experience leading a care management program and team is an added benefit
  • Familiarity with Medicare Advantage programs

Why you'll love working here

  • We're mission-driven: we're revolutionizing the way cardiovascular care is delivered
  • Up for the challenge: make a big impact by joining a fast-growing team in its early stages
  • Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
  • We care about diversity: diversity allows us to build an excellent patient experience. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Perks: 
  • opt into comprehensive health, dental and vision benefits
  • enjoy flexible leave policies
  • Distributed team and remote friendly culture

  • In addition to finding people who are truly excellent at what they do, our team is founded on a set of values we hold close to heart:

Our Values

  • Be amazing at what you do, without ego.
  • Take ownership and be accountable to yourself and the team.
  • Move fast with our stakeholders' best interests at heart.
  • Be open to a breadth of ideas, but focused on delivery.
  • Measure and improve what really matters.
  • Be candid and honest with people.
  • Demonstrate high integrity, always.
  • Help others and appreciate those who help you.
  • Be a kind and decent human.
  • Have fun.

You’re open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you. You want the superpower to save millions of lives.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • Node.jsFrameworks
    • MixpanelAnalytics
    • FigmaDesign
    • NotionManagement

An Insider's view of Heartbeat Health, Inc

How do you collaborate with other teams in the company?

Our clinical experience is the sandbox for Heartbeat’s product. Our daily clinical operations, services, decision-making tools and outcome measures flow through that product. Thus, our clinicians are intimately involved in the product development process, seeing their clinical practice take shape as the product grows.

Jana

Medical Director

What unique initiatives do you have that encourage innovation?

We believe that the best ideas can come from anyone at the company whether they are technical or not. Unique and contrarian perspectives are welcomed! We support R&D efforts in areas like AI and ML. For us, innovation is about using technology to get patients the care they need quickly and supporting clinical teams to do their best work.

Nayan Jain

Chief Technology Officer

What is your vision for the company?

Our vision at Heartbeat is to save the world from heart disease through technology and connected care.

Jeff

Chief Executive Officer

What are Heartbeat Health, Inc Perks + Benefits

Heartbeat Health, Inc Benefits Overview

At Heartbeat, our mission extends to our people, our most treasured asset. Our aim is to provide an unforgettable work experience and part of that equation, is the benefits and perks we offer to all new employees — which include:

1. Health, vision, and dental benefits
2. Flexible Spending Account (FSA)
3. Unlimited PTO
4. Employee referral program
5. Generous Parental leave policy
6. Expanding 401k plan
7. Remote flexibility and culture

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Healthcare and Dependent Care
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

One aspect of our "perks" that we pride ourselves on is the idea of *continuous learning*. For example, every month, our Chief Medical Director teaches the team about cardiology. And a few times a year, our CTO teaches fun, learning sessions on how-to-code to non-technical employees. These are just some of the ways that the technology and clinical sides of our business come together and learn from each other.

We additionally bring in outside experts to give "master classes", a unique opportunity for our Heartbeat extended network to educate the team on a wide range of heart health hobbies + interests, including nutrition, exercise, yoga, dance, etc. In a virtual remote culture, we are super committed to using the best and latest technology to conduct these virtual events so they simulate everyone being in the same room together.

Lastly, all employees and family members have access to our virtual cardiology team. They have the option to sign up through our app and get specialized care through our skilled providers. At Heartbeat, we live our mission. And we are not just saying it.

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