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Charlotte, NC

Manager, Business Transformation - Media at Spectrum (Charlotte, NC)

| Charlotte, NC
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Spectrum Reach ( www.spectrumreach.com ) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.
At Spectrum Reach we offer a hybrid work arrangement for most roles.
Spectrum Reach is seeking a hands-on Manager of Business Transformation to join our team. This role will report to the Director of Strategic Initiatives, within our HR & Administration business unit.
This role will partner with leaders across Spectrum Reach to make sure we have alignment on a proper strategic transformation vision and corresponding tactics, while providing detailed impact analysis across our people, process and technology to support our company's transformation efforts.
  • In alignment with the identified transformation vision, goals and KPI's, and in partnership with the Director of Strategic Initiatives:
    • Help ensure continued communication of, and alignment with, transformative vision and goals
    • Assist leadership as they evaluate and make related business decisions
    • Create, maintain and distribute related KPI reporting
    • Support the Project intake and Discovery process by being the subject matter expert on the transformation objectives for related projects, as necessary
    • Work with architectural / technical teams, in addition to other key stakeholders, to identify and document system and business impacts and gaps that are needed to support transformation
      • Communicate accordingly to leadership and help ensure adequate incorporation into related business plans and projects
    • Evaluate and reconcile conflicts and risks, helping to distinguish critical path forward for transformation efforts and resolve / mitigate risks and issues
      • Aide in acceleration opportunities, specific to risk mitigation and decision making
    • Help foster a culture of creative thinking, accountability and continuous improvement while ensuring that the impact that the transformation will have on Spectrum Reach employees and external customers and partners is anticipated and properly cared for
    • Other duties, as requested
Skills/Abilities and Knowledge
  • Experience in business / process transformation
  • Effective communication across multiple levels of leadership
  • Superb presentation skills (PPT)
  • Superb business analysis skills
  • Strong organizational and documentation skills
  • Ability to adapt to the changing needs of our business
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to analyze, interpret and communicate leveraging data as the story
  • Ability to leverage both strategic and tactical thinking
  • Ability to build relationships and motivate others
  • Effective process / change management ability
  • Preferred - Business Analysis Certification
  • Preferred - Change Management Certification
  • Preferred - Smartsheets administration and/or other tooling/reporting expertise
  • Preferred - Bachelor's degree in Business Administration or related field
  • 5+ years of business operations analysis experience
  • 3+ years of business and / or process transformation
  • 2+ years of technical project management experience
  • Experience with system / application architecture
  • Preferred - Industry experience / knowledge
  • Preferred - Management consulting, strategy

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • ReactLibraries
    • HadoopFrameworks
    • OracleDatabases
    • Google AnalyticsAnalytics
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    • SprinklrAnalytics
    • CanvaDesign
    • IllustratorDesign
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    • AsanaManagement
    • JIRAManagement
    • SmartsheetManagement

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.


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