Manager, BRCL Common Platforms at PayPal (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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Job Description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

The Business Risk and Control Lead ("BRCL") is responsible for helping a Product Manager manage the risk profile of the products they own. The BRCL manages and executes risk processes that exist in the first line, such as risk identification, risk assessment, risk and control evaluation, management and resolution of issues and incidents, Annual Risk and Compliance Plan ("ARCP") output, and risk reporting for products, functions, and jurisdictions (as applicable). This role is also responsible for managing product risk forums, and interfacing with the Second Line of Defence to understand and apply risk frameworks and protocols

Job Description
  • Responsible for the execution of risk management activities within their Operational Unit:
  • Perform and refresh risk assessment including risk identification, documentation, rating & control evaluation
  • Create and maintain risk and control inventories including Capabilities, Products, Processes, Legal Entity, Risks, and Controls
  • Manage the annual control testing program and execution
  • Drive execution of issue, incident, complaint, and ARCP remediation
  • Accountable for ensuring adequate Business Continuity Plans
  • Identify product changes with associated control impacts and ensure appropriate implementation through the Product Development Lifecycle
  • Maintenance of GRC data for areas of responsibility
  • Responding to Internal and External Audit and Testing Engagements (e.g., SLOD reviews, Internal Audits, Regulatory Examinations)
  • Review and derive insights from key risk metrics for their product area, interpreting the data provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.) from centralized teams.
  • Provide assertions on risk exposure and articulate and present escalated risks to management.
  • Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility.
  • Represent product in first line risk forums.

Qualifications:
  • 8+ years of relevant experience in payment industry, financial services, management consulting firms and/or project management
  • Proven experience identifying/evaluating/managing risk and collaborating to drive issue resolution in partnership with key stakeholders
  • Understanding of payments products/ experiences
  • Participates with leadership to determine direction and objectives of risk management programs
  • Demonstrated working relationships that enable self-direction in risk management.
  • Demonstrated ability to manage and influence cross-functional engagement & execution
  • BSA/AML, CIP background a plus

Additional Skills:
  • Engage cross-functional stakeholders and build relationships at various levels of the organization to effectively identify and manage issues and control deficiencies
  • Excellent written and verbal communication skills.
  • Self-starter demonstrates independence, initiative and follow-through.
  • Delivers on time while meeting quality objectives and customer expectations.
  • Work across the company to drive to decisions, build consensus and bridge gaps. Builds rapport, credibility and relationships with multiple stakeholders.
  • Great team player
  • Must be detail-oriented, conscientious, thorough and accurate
  • Must be able to step back and analyze at a broader level, while still being detailed oriented, conscientious, thorough and accurate
  • Strong interpersonal skills, diplomacy, and client service-oriented attitude and mindset
  • Ability to work globally and cross-functionally and lead change in a fast-paced environment
  • Proven ability to function well independently as well as in a team
  • Be comfortable in a fast paced and dynamic environment with a high degree of accuracy
  • Comfortable working in a fluid environment where roles and responsibilities are still evolving
  • Good project management and reporting skills
  • Ability to facilitate group discussions and run meetings
  • Ability to handle multiple projects under pressure
  • Well-developed sense of urgency and follow through
  • Ability to resolve complex issues and settle disputes equitably
  • Ability to determine when to escalate to management and identify the right stakeholders for decision making
  • Proficient with tools such as Power Point, Microsoft Project, MS Word, Excel, Access and Visio
  • Some travel may be required


Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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More Information on PayPal
PayPal operates in the Payments industry. The company is located in San Jose, CA. PayPal was founded in 1998. It has 34450 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 95 open jobs at PayPal, click here.
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