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Two Barrels LLC
Fighting hubris, mission statement hypocrisy, and a tendency to overcomplicate things. We try to do good work each day.
Hybrid
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Jobs//Hybrid//Spokane, WA//Cybersecurity + IT//

Mac Desktop Support

Sorry, this job was removed at 7:55 p.m. (CST) on Thursday, July 27, 2023
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Overview:
Two Barrels is hiring a Mac Desktop Support position for $19/hour. You will be a traditional company employee. This is a full time 40 hour/week, Monday - Friday day shift position that requires on-site work and comes with company benefits.
The Mac Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our Mac users and their systems. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end-user assistance where required.
Location:
Spokane, WA
Duration:
Full Time
Wage:
$19/hour
Responsibilities:

  • Troubleshoot technical problems associated with Mac computers
  • Provide end-user assistance
  • Setting up new Mac employee workstations
  • Tracking Mac equipment inventory
  • Install, diagnose, repair, maintain, upgrade Mac hardware and software systems


Minimum Qualifications:

  • Passion for IT
  • Eager to learn
  • High interpersonal skills
  • Previous Mac desktop support
  • Ability to communicate well verbally and written
  • Previous experience with network devices preferred


Preferred Qualifications:

  • Experience working with Linux


Why you might like this job:
You want to work for a company where your presence is valued and your voice is heard. You like to solve problems and help people. We do things a little differently around here, but if you are a Mac lover who has experience running Linux, this would be a great fit.
Benefits:

  • Great Wage
  • WFH comfort package
  • 22 days paid time off (29 days after 3 years. Flexible time off after 5 years!)+ 4 paid holidays
  • 4% retirement matching through Fidelity
  • 100% employer-paid medical, dental and vision for employees
  • Maternity and Paternity Leave
  • Flexible hours
  • Coffee shop next door
  • Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...
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By clicking Apply Now you agree to share your profile information with the hiring company.
Photo of the back of Evan Guthrie's head, as he's leaning back with his hands crossed on the back of his head
Evan Guthrie
Senior Software Engineer
EYE ON THE BALL
Engineering is a team sport
Guthrie likens his role to a captain of a basketball team: “I’m on the court, but I also have leadership responsibilities,” he said. These days, the play he’s most excited about is a communications queue application project aimed at unifying customer service personnel into a single workflow. The efficient tool automates matching between clients and support staff, he said. In the team’s efforts to reimagine customer service, they must keep their eyes on the “ball”: customer data. “We now need to know why certain things happen,” Guthrie said. “This shapes our technology by pushing us to focus on observability.”
Guthrie likens his role to a captain of a basketball team: “I’m on the court, but I also have leadership responsibilities,” he said. These days, the play he’s most excited about is a communications queue application project aimed at unifying customer service personnel into a single workflow. The efficient tool automates matching between clients and support staff, he said. In the team’s efforts to reimagine customer service, they must keep their eyes on the “ball”: customer data. “We now need to know why certain things happen,” Guthrie said. “This shapes our technology by pushing us to focus on observability.”
We’re friends with our coworkers here — we really care about our people. If you’re the type of person that likes to build without worrying about ancillary requirements or politics, you’ll fit right in with the team.
Photo of the back of Ethan Yeck's head, looking at two paintings of animal faces
Ethan Yeck
Software Engineer
BALANCING WORK + FUN
A day in the life of a software engineer
Yeck revels in the camaraderie at Two Barrels, which he finds to be rooted in the cadence of daily work: a connective morning stand-up meeting followed by intensive focus and occasional chats. “One fun way we experiment with alternative ideas is running hackathons. Our most recent hackathon involved a race to solve a series of cryptographic puzzles: Along the journey, we decoded a written ciphertext, debugged a program written in a language we’ve never used at work and eventually uncovered the password to a virtual machine set up by one of our colleagues,” Yeck recalled. “The balance between focusing on work and having fun as a team is one of the best parts of working here.”
Yeck revels in the camaraderie at Two Barrels, which he finds to be rooted in the cadence of daily work: a connective morning stand-up meeting followed by intensive focus and occasional chats. “One fun way we experiment with alternative ideas is running hackathons. Our most recent hackathon involved a race to solve a series of cryptographic puzzles: Along the journey, we decoded a written ciphertext, debugged a program written in a language we’ve never used at work and eventually uncovered the password to a virtual machine set up by one of our colleagues,” Yeck recalled. “The balance between focusing on work and having fun as a team is one of the best parts of working here.”
It isn’t uncommon to take extra time on a project to explore various approaches in pursuit of a more performant and reliable solution. It’s empowering to be able to explore our tech interests without fear of missing a deadline.
Photo of the back of Grant Callant's head, as he looks at two computer screens, one with code
Grant Callant
Mid Software Engineer
‘GO FOR IT’
Professional bucket lists abound
When Callant asked what types of payments he should consider for a recent accounts receivable project, he was met with a compelling response: “The sky’s the limit.” He was thrilled. “The prospect of integrating cryptocurrency has been on my professional bucket list — this is the perfect opportunity,” he said. It’s not the first time Callant has received the green light to explore exciting tech. “Go for it” is another common response to his queries. “These responses reinforce the freedom and trust our team values, allowing us to push boundaries for the betterment of work,” he said.
When Callant asked what types of payments he should consider for a recent accounts receivable project, he was met with a compelling response: “The sky’s the limit.” He was thrilled. “The prospect of integrating cryptocurrency has been on my professional bucket list — this is the perfect opportunity,” he said. It’s not the first time Callant has received the green light to explore exciting tech. “Go for it” is another common response to his queries. “These responses reinforce the freedom and trust our team values, allowing us to push boundaries for the betterment of work,” he said.
This is the best job I’ve ever had. We operate within a unique ‘non-corporate’ corporate structure that provides an exceptional level of freedom and flexibility.
Photo of the back of Evan Guthrie's head, as he's leaning back with his hands crossed on the back of his head
Photo of the back of Evan Guthrie's head, as he's leaning back with his hands crossed on the back of his head
Photo of the back of Ethan Yeck's head, looking at two paintings of animal faces
Photo of the back of Ethan Yeck's head, looking at two paintings of animal faces
Photo of the back of Grant Callant's head, as he looks at two computer screens, one with code
Photo of the back of Grant Callant's head, as he looks at two computer screens, one with code

What are Two Barrels LLC Perks + Benefits

Two Barrels LLC Benefits Overview

100% employer-paid medical, dental and vision insurance with multiple medical packages to choose from and further additional options. The main perk is a continual effort to improve benefits and perks. We get a little better each year.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Promote from within
Continuing education available during work hours
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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