Provide unparalleled customer service and hospitality mentality to our associates and visitors. Ensure a safe work environment for the Corporate Offices, auxiliary buildings and parking lots
ACCOUNTABILITIES
PROVIDE CUSTOMER SERVICE & HOSPITALITY MENTALITY FOR OUR ASSOCIATES AND VISITORS

• Create personal interactions with associates and visitors
• Proactively determine needs of associates and visitors
• Maintain professionalism throughout the shift

MAINTAINS SAFETY & SECURITY OF THE CORPORATE OFFICE AND AUXILIARY BUILDINGS

• Respond to alarm activities for both burglar and fire systems
• Document and follow-up on investigations via camera systems and other Loss Prevention related computer systems
• Provide a visible security presence at the desk
• Ensure only authorized individuals enter our facilities by monitoring Lenel access control system
• Monitor entrances, sensitive areas and parking lots by monitoring our Genetec system
• Communicate safety issues to facilities management and/or Loss Prevention management
• Maintain knowledge of building evacuations and severe weather procedures
• Respond to accidents and medical emergencies

SYSTEM OPERATIONS

• Proficient with Lenel (access control) & Genetec (video)
• Respond to system generated issues (turnstile alarms, building access) remotely or onsite
• Monitor and respond appropriately to email and phone requests
• Maintain knowledge of alarm zones throughout facilities

QUALIFICATIONS
REQUIRED

• Computer, filing and telephone skills
• Effective written and verbal communication skills
• Adapt well to change
• Able to receive feedback
• Work well in a fast paced environment, while having a strong sense of urgency
• Multitask and understand priorities
• Able to use a vehicle battery jump start unit
• High School Diploma
• Valid Driver's License

SPECIAL REQUIREMENTS

• Ability to lift up to 25 lbs
• Ability to stand/or walk for long periods of time