Logistics Coordinator-Full Remote at Shippabo

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About Us

Shippabo is a cloud-based supply chain management platform built by a team of shippers and supported by global logistics experts. Through Shippabo, businesses can oversee their supply chain from anywhere, at any time, and on their terms.

Our Mission
To care deeply about our clients' business by empowering them with greater visibility, collaboration, and actionable data.

Our Values
Here at Shippabo, we believe in the power of empathy and trust, proactivity and resoluteness, continual learning and transparency.

Our Team
We’re tenacious, driven workers who believe deeply in achieving our mission, while remaining supportive and empathetic coworkers.

We expect nothing less than an actively inclusive work environment. And we’re committed to hiring the best team we can — regardless of gender, sexual orientation, ethnicity, race, education, age, or other personal characteristics.

The Opportunity
At Shippabo you will be helping lead modernization of a massive industry. As a logistics coordinator, you will be the advisor and advocate for your clients by helping guide them through our system, managing their shipments, and providing insight to support their supply chain.

Shippabo offers competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth. This is a remote position.

On a day-to-day basis you will drive Operations & Client Success:

  • Manage: Handle end-to-end international freight shipments: Booking Process > Coordinate Customs Brokerage > Arrival & Delivery Management > Shipment Invoicing
  • Communicate: Provide excellent communication with clients and our own departments to ensure all are kept fully informed of transport arrangements and status on a regular basis from departure to arrival of cargo
  • Customer Service: Point-of-contact for client needs and advice for supply chain decisions while being cost conscious and time sensitive at all times
  • Problem Solving: Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions
  • Billing: Handle accounting processes; including price negotiations, on-time billing, zero demurrage mindset, rate calculations, price conversions, profit loss analysis
  • Advocate for Shippabo: Understand and answer customer needs by utilizing selling techniques, and product advantages including client onboarding and platform support

Requirements

We would love to hear from you if you have the following:

  • First-rate operational experience in running A ~ Z of import cargo operations at a freight forwarder
  • Enjoy helping and advising people with a resolute mind
  • Ability to work effectively and independently in a fast paced environment
  • Strong time management skills to prioritize tasks with a sense of urgency
  • Detail oriented with expert problem solving and critical thinking skills
  • Emphasis on verbal and written communication skills
  • Motivation and drive to help build and improve processes

Benefits

The Whole Package

  • Competitive Salary
  • We provide your equipment! (MacBook Pro, Dual Monitor, Keyboard, and Mouse)
  • Health, Dental, and Vision Benefits
  • Paid Time Off (15 days per year)
  • Fringe Benefits
  • Work with GREAT people
  • Company Retreats

#BI-Remote

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
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Phoenix – Mesa – Scottsdale, AZ
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Portland, ME
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Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ApolloLibraries
    • MaterialUILibraries
    • Tailwind UILibraries
    • CircleCIFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • Google CloudFrameworks
    • MongoDBDatabases
    • ElasticSearchDatabases
    • FigmaDesign
    • HootsuiteCMS
    • HubSpotCRM
    • PandaDocCRM
    • Sign NowCRM
    • GongCRM
    • HubSpotEmail
    • GSuiteEmail
    • ApolloLead Gen
    • Seamless.aiLead Gen
    • SalesLoftLead Gen
    • LinkedIn Sales NavigatorLead Gen
    • PanjivaLead Gen
    • SendgridLead Gen
    • Zero BounceLead Gen
    • HubSpotLead Gen

An Insider's view of Shippabo

What are some social events your company does?

Shippabo has tons of cool virtual events! We have done a virtual wine & cheese tasting, Halloween costume contest, Secret Santa holiday party, monster hunting scavenger hunt, and we also have virtual team lunches as well. Once a week we also have a virtual happy hour where we connect and get to know each other outside of work. We have a lot of fun!

Bonita

Onboarding Specialist

What kinds of technical challenges do you and your team face?

As our codebase grew, the start up time of Webpack dev server snowballed into several minutes. Based on feedback from our sprint retrospective, we investigated newer no-bundler dev servers: snowpack and Vite. We decided on Vite. Now the cold start up time is only 12s. At Shippabo, empathy drives us to improve everyone's experience whether UX or DX.

Ben

Software Engineer

How do your team's ideas influence the company's direction?

Our success is deeply rooted on principles of collaborative thought. We understand to thrive is to encourage diversity of ideas from everyone. These have ranged from focusing on dev experience, improving feedback loops, building mentorship programs, and empowering engineers to be product thinkers which ultimately reflect and expand our core values

Sam

CTO

What are Shippabo Perks + Benefits

Culture
Intracompany committees
our Shippabo event Committee is organizing our company retreat in early February 2022!
Open door policy
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
We are a fully remote team!
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Shippabo has monthly paid remote team outings, as well as a company wide gathering in Feb 2022! Looking forward to meeting everyone in LA!
Home Office Stipend for Remote Employees
We cover all the home office equipment (laptop, extra monitor, keyboard, mouse, laptop stand etc).
Professional Development Benefits
Lunch and learns

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