Additional Information About the Role

• Remote work and flexible schedule opportunity, must reside in MO or IL
• Great career path!
• Former Leave experience is a plus!

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

Leave Specialist handles and provides support for various HR employee programs within the organization. They must be competent in Communication, Relationship Management and assisting the diverse workforce. This role assists the employees with navigating the organizations ERP self-service tool validating the integrity of the data and processes high volumes of job transactions in the ERP system and other vendor systems. This role coordinates the support for all leave of absence cases. Effectively coordinates all cases/claims to include general administration, payroll updates, comprehensive case management and program compliance with the Family and Medical Leave Act and all related employment laws. Performs exemplary customer service and assistance to Managers and HR Business Partners.

Responsibilities

• Serves as the subject matter expert for all leave programs in alignment and under the general direction and guidance of HR Manager and the legal department. Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.). Coordinates administrative aspects of the cases and claims. Manages all administrative aspects of leaves claims to include entering of cases and time to ensure that pay for associates is accurate and correct. Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for employees. Works with 3rd party vendor to conduct investigations of alleged fraudulent activity of leave cases. Works closely with the HR Business Partners to identify, research and resolve matters. Partners closely with all HR Business Partners on some leave cases that need additional intervention. Ensures that STD claims are correctly updated in the 3rd party vendors system and updates this information in the Kronos system. Partners closely with HRBP's on all related cases/claims. Assists with investigation, auditing and resolution of escalated issues from Manager/HRBP's. Assists Lead Leaves Analyst in interactions with 3rd party vendor.
• Responsible for answering and logging all calls and emails into the Service Now system to ensure that employees are receiving a consistent and timely response. Directs callers to the appropriate area to assist with their questions/concerns. Provides solutions to questions that an employee, retiree, former employee, manager or HR business partner may have.
• Explains policies and practices related to pay, benefits (Leaves) and human resource programs. Manages inquiries, requests and simple cases from department Manager and HR Business Partners to closure and appropriately escalates complex cases. Organizes and maintains records inside and outside of current systems.
• Works directly with payroll, My Time, Benefit Consultant, HSO colleagues, legal department and other departments to ensure any matter related to leaves are handled and submitted in a timely manner. Works with Benefits Consultants and other departments on special projects as needed.
• Performs Other Responsibilities as Assigned

Minimum Requirements

• High School Diploma or GED
• 2-5 years of experience

Preferred Qualifications

Preferred Requirements

• Bachelor's Degree in Business/HR or related field
• 5-10 years of experience

Benefits Statement

Note: not all benefits apply to all openings

- Comprehensive medical, dental, life insurance, and disability plan options
- Pension Plan*/403(b) Plan
- 401(k) plan
- Tuition Assistance
- Health Care and Dependent Care Reimbursement Accounts
- On-Site Fitness Center (depending on location)
- Paid Time Off Program for vacation, holiday and sick time

*Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer