Northwestern Mutual
Start-Up Vibes with The Stability of a Fortune 100 Company.
Milwaukee, WI

Learning Experience Operations Sr. Specialist at Northwestern Mutual (Milwaukee, WI)

| Milwaukee, WI
Sorry, this job was removed at 9:36 a.m. (CST) on Saturday, September 24, 2022
Find out who's hiring in Milwaukee, WI.
See all Operations jobs in Milwaukee, WI
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
At Northwestern Mutual, our vision is to deliver financial security to help our clients live their best lives by choice. A key pillar of our vision and success is our strong, vibrant sales force. The Career Distribution (CD) function is at the forefront of working across the home office and sales force as one team to achieve the sales and growth objectives the company expects, while delivering the experience our distribution needs and deserves.
What's the role?
This position is part of the National Training Program that is transforming how training is delivered to reach a new generation of those joining Northwestern Mutual. The Learning Experience Operations Sr. Specialist role is responsible for supporting the teams as they drive the learning experience for new financial representatives. This role will be responsible for supporting the expansion and scalability of the operational model by building standardized processes to deliver and execute National Training.
Primary Duties & Responsibilities:
  • Support and inform the build out of the operational model for the National Training Program.
  • Perform a variety of operational support roles such as: coordination of network office and candidate activities including preparing and providing information needed for candidate learning experience, reporting, collecting and analyzing candidate and program information.
  • Support the evolution of virtual delivery by identifying opportunities for enhancements, build out of best practices and evaluation of tools.
  • Analyze process workflow and implement necessary changes.
  • Support and inform operational systems for scalability and expansion of the program.
  • Coordination of multiple learning experiences for the leads across multiple network offices.
  • Responsible for communication with multiple home office and field stakeholders, as well as individual candidates.

Bring your best! What the role requires:
  • Requires a bachelor's degree in business, education or a related field, or an equivalent combination of professional related work experience.
  • Minimum of 3 years of program/project management or equivalent experience.
  • Strong team player with the ability to work independently by evaluating situations and issues to make good sound judgment and decisions that benefit the team and program.
  • Identify efficiencies in processes and procedures effectively with teams to evaluate and implement recommendations.
  • Must be able to handle ambiguity, adapt to changing business needs and anticipate and plan for consequences that could have an impact on any aspect of the program.
  • Strong consulting and communication skills.
  • High degree of organization and planning skills.
  • Expertise with Microsoft Suite of tools, SharePoint and Virtual delivery tools such as Ring Central, Zoom, etc.

Benefits:
  • Competitive base pay!
  • 401K
  • Pension plan
  • Educational assistance
  • Performance based incentive pay
  • Medical, dental and vision insurance
  • Parental leave
  • Caregiver time off
  • ....and more

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law
#li-post
#IN-post
Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
W e are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in Colorado or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Previous
Next

What are Northwestern Mutual Perks + Benefits

Northwestern Mutual Benefits Overview

Whether providing education assistance, competitive health benefits or time off for community service, Northwestern Mutual is committed to supporting employees so they can live their best lives. 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Northwestern Mutual offers a pension plan for employees.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of Northwestern Mutual

What’s the vibe like in the office?

We’re not afraid to explore or experiment. Everyone has a voice. You can really make an impact—especially with a fresh perspective.

Kedasha Kerr

Software Engineer

How do you collaborate with other teams in the company?

NM has always been known for it’s culture. To this day, I have still not received a “no”, when asking a colleague for a lunch or coffee meeting. Networking was an invaluable part of my internship experience that allowed me to determine where I wanted to go within the Cyber Security domain.

Chester LeBron

Senior Cybersecurity Engineer

How does the company support your career growth?

I started as an intern and worked my way up. Northwestern Mutual made it so easy to network and learn, then they empowered me to go out and achieve.

Chris Coleman

Regional Financial Consultant

More Jobs at Northwestern Mutual