Learning and Development Manager
Joining Capco:
You will join a fast-growing, global technology and business consultancy that supports and encourages an entrepreneurial outlook and independent thinking. At Capco, we empower our people to step up, take accountability and make a real difference.
We are committed to building an inclusive working environment, and you will be supported to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. We believe that everyone brings something unique and brilliant to the table.
About The Team:
The Learning & Development (L&D) team is part of our Talent, Leadership, Learning and Performance COE, and partners closely with the business to design and deliver training that has a real business impact.
As the L&D Manager, you will combine a deep, technical expertise in L&D, with the ability to manage strong stakeholder relationships at all levels.
What You'll Get to Do:

• Partner with the business to shape North America's L&D strategy and implementation
• Conduct an in-depth needs analysis to understand the gaps that need addressing
• Work closely with HR, the Global Learning Team and the business to define and tailor learning and development solutions that will make a real difference
• Build and implement an annual training agenda for the region
• Organize, conduct, and evaluate internal training programs
• Manage the L&D budget
• Develop the business case to procure third-party vendors as required. Partner and manage vendors to deliver impactful programs
• Craft reports, dashboards and surveys to capture meaningful learning insights to help drive organizational change
• Track and advise on trainee development programs
• Counsel and coach a small L&D team, helping them to grow energizing careers at Capco
• Actively contribute to the Global Learning Team to solve organizational challenges

What You'll Bring with You:

• Previous demonstrable success in a Learning and Development role, with experience in training design, development, delivery and facilitation
• End-to-end program management experience
• Strong analytical and critical thinking skills with the ability to work within ambiguity
• Ability to evaluate, prioritize, escalate and problem solve in high pressure situations
• Ability to balance speed with accuracy
• High attention to detail and execution excellence in a fast-paced environment
• Excellent verbal and written communication skills
• Strong technical skills: PowerPoint, Excel
• Knowledge of the external best practice and learning technologies
• Client-focused, proactive with a strong mind-set for continuous improvement
• Outstanding interpersonal and coaching skills
• Previous experience in coaching and managing a small team

Ready to take the Next Step
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
We offer competitive benefits; medical, dental and vision insurance, a 401(k) plan, and a work culture focused on innovation and creation of lasting value for our clients and employees.