JOB SUMMARY
Under direct supervision, this role is responsible for developing, supporting and implementing strategies, programs, and processes to support the Corporate Leadership Development Team. Programs may include internal or external leadership development programs, 360 process administration, leadership assessments and other initiatives in support of the business.
MAJOR DUTIES AND RESPONSIBILITIES
Support internal and external leadership development programs including communications, nominations, logistics, reporting, budgets, metrics, surveys and attendance tracking in the learning management system (LMS)
Manage 360 feedback process including tracking and administering survey and post-program follow up, invoices, communications, and coaching feedback sessions
Create, implement, and analyze methods to measure leadership program/class effectiveness including recommendations for improvements
Pull and analyze data and prepare reports to summarize findings on various leadership development initiatives and programs
Maintain the leadership development webpage, Learning Content Management System (LCMS), and shared drive to ensure all information is organized and updated for a positive user-end experience
Foster client relationships and anticipate needs of the HR team when partnering on key LD initiatives
Research and benchmark specified topics related to leadership development and implement process efficiencies
Support various leadership development initiatives and programs including functional curriculum maps, program and awards portal maintenance data, and various off-sites
Create, edit and/or proofread presentations, reference guides and communications
Facilitate conference calls, webinars and/ or virtual meetings
Provide other project management support as needed
Design and improve processes to improve efficiency and effectiveness
Serve as producer for select virtual courses including managing WebEx rooms, closing rosters and overseeing follow-up
Manage administration and setup, order content and materials, manage accounts and rosters for programs such as DiSC and Situational Leadership II
Monitor and act as key point of contact for all LD mailbox(es) (e.g., issue identification and resolution)
Perform other duties as requested
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Project Management experience
Ability to work with Microsoft Office Suite and programs
Ability to prioritize and complete multiple tasks to meet deadlines
Ability to learn from and interact with internal and external people from all cross-functional businesses
Demonstrated interpersonal skills for an effective working relationship with various levels of employees
Demonstrated communications skills (verbal and written) necessary to foster productive relationships across the company
Ability to work independently and collaboratively in a fast-paced, demanding and ever-changing work environment
Ability to follow-through on processes, adapt to constant change, work under pressure, and become a positive and trusted resource to the Corporate Leadership Development team
Attention to detail and ability to maintain accuracy with repetitive tasks
Demonstrated analytical skills
Required Education
Bachelor's degree or equivalent experience is required
Required Related Work Experience and Number of Years
HR or consulting experience (OE or LD preferred) - 2-3
Preferred Skills/Abilities and Knowledge
HR consulting and presentation skills preferred
Preferred Education
Master's degree preferred
WORKING CONDITIONS
Office environment
This role offers a Hybrid work schedule
Travel - up to 20% HOD320-HR 314367-2 314367BR