Lead Representative, Cash Mgmt

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Cash Management - S7Serves as a team supervisor for the day-to-day operations for a medium-sized to large team or multiple teams of Cash Management support staff and work leads, which may include one to two products or functions. Manages the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete daily tasks. Serves as a first line supervisor for assignment of tasks and resolution of issues regarding work allocation. Works on special projects for the business.Provides advanced knowledge of the Cash Management processes and equipment and provides technical assistance on moderately complex problems. Acts as an initial point of contact for issues requiring escalation.Communicates with corporate clients to discuss high risk pay or no pay decisions and performs adjustments. Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented. Completes all reports as required accurately and on time. Communicates feedback and counseling to staff regarding their performance, as well as to staff supervisor or manager.Supervises a medium to large sized team of Cash Management support staff and work leads, or multiple teams. May be responsible for specific supervisory review and approval actions.Supports the achievement of team objectives.

High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 10 plus years of total work experience preferred. Experience in banking operations is preferred

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

More Information on BNY Mellon
BNY Mellon operates in the Fintech industry. The company is located in New York, NY. It has 41739 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 100 open jobs at BNY Mellon, click here.
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