You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. SM
Come join Optum's National Training Team as an Lead Epic Principal Trainer.
This position is full - time (40 hours / week), Monday - Friday. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM CST. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Primary Responsibilities:

• Designs, writes, creates, and maintains curriculum and adoption materials, including multimedia deliverables, to lead in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for a variety of audiences as assigned
• Incorporates instructional design best practices and adult learning theories to address a target audience's learning needs
• Supports, designs, and maintains Epic training environments needed for education delivery including trouble - shooting issues related to scenarios and system training environments
• Works with external clients to support Epic MST and ACE environment(s), and other tools as assigned
• Collaborates regularly and closely with application and build analysts and teams so that educational design is consistent with workflows and application build
• Trains, mentors, and communicates with Epic Credential Trainers
• Participates in the onboarding, and credentialing program for assigned Credentialed Trainers
• Assists with the content to build out the Epic program course catalogs and course schedules and other implementation training deliverables
• Assists with the completion of the Epic training calculator and curriculum matrices
• Develops and analyzes assessments, evaluations, and other feedback mechanisms to determine the effectiveness of education deliverables and delivery, providing recommendations for and/or instituting improvements in accordance with best practice and adult learning theory to achieve education goals
• Supports role mapping and training logistical planning
• Develops communication-related to education efforts for deployments, upgrades, optimizations and other system changes as assigned
• Maintains understanding of workflows, policies, procedures, and constraints in core clinical or business area(s) of responsibility
• Successfully maintains certification(s) in assigned Epic applications and modules
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma / GED (or higher)
• 3+ years of classroom and / OR virtual training delivery experience
• 1+ years of Professional Billing experience in healthcare
• Current Epic Principal Trainer, Epic Application, or other Epic certification
• In - Depth knowledge of Epic MST build, maintenance, and structure
• Proficiency in Microsoft Office: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
• Ability to travel up to 25% of the time to client sites throughout the nation and attend in - person meetings 3 - 4 times / year
• Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM CST from Monday - Friday including the flexibility to work occasional overtime, weekends, and holidays based on business need
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Bachelor's Degree (or higher)
• Experience implementing and maintaining Epic super user and / OR Thrive programs
• Instructional design and / OR education experience
• Epic implementation training experience
• Experience with one OR more digital content creation tools (i.e., Adobe Captivate)

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Excellent communication skills, both written and verbal

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut / Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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