Capital One
Washington DC

KYC Compliance Manager at Capital One (Washington DC)

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Center 2 (19050), United States of America, McLean, Virginia
KYC Compliance Manager
Job Description:
The Know Your Customer (KYC) Compliance Manager, performs a key risk management role (second line of defense) by ensuring that business lines deliver KYC strategies compliant with applicable anti-money laundering laws and regulations. The role will collaborate across multiple lines of businesses and teams to deliver KYC requirements and monitor compliance with regulatory standards. The KYC Compliance Manager will implement initiatives that continuously improve KYC soundness across the enterprise. The role will help to establish an effective risk control environment and address regulatory/compliance requirements. The KYC Compliance Manager is responsible for delivering quality results, providing compliance advice to business lines as a KYC subject matter expert, and executing or participating in corporate risk management processes.
  • Maintain subject matter expertise of applicable anti-money laundering laws and regulations and support business lines by providing guidance on KYC compliance requirements
  • Assist with establishing enterprise KYC standard/policy intent and review new/revised business line KYC policies, standards and procedures to ensure alignment
  • Ensure KYC standard/policy is consistently applied across the lines of business
  • Direct KYC assessments to identify and address KYC gaps and areas of opportunities
  • Assess operational breakdowns for KYC compliance risks and uncover data issues with significant KYC implications
  • Leverage understanding of systems, data, and processes to identify root causes for KYC issues and recommend/lead related remediation efforts
  • Ensure preventive and detective KYC controls and monitoring programs are in place and provide adequate coverage
  • Provide effective challenge and guidance on KYC compliance risks and support business line through various interactions and forums; influence changes to processes, procedures, and controls to mitigate KYC compliance risk
  • Review business line training materials with KYC compliance related content for accuracy and completeness.
  • Support the communicate compliance risk appetite and key performance metrics to business lines
  • Evaluate Audit, regulatory exam, and self-identified issues and events for KYC compliance impacts
  • Monitor external KYC compliance environment, emerging risks, and regulatory focus areas.
  • Detail-oriented and skilled at analyzing root causes of KYC compliance and risk issues.

Basic Qualifications:
  • High School Diploma, GED, or equivalent certification
  • At least 6 years of Know Your Customer (KYC) AML regulations experience
  • At least 6 years of Know Your Customer (KYC) compliance experience, or at least 6 years of KYC project management experience
  • At least 6 years of experience in controls, or at least 6 years of experience in risk, or at least 6 years of experience in operations.

Preferred Qualifications:
  • Bachelor's Degree
  • 8 years of experience in financial services, or AML/KYC functions, or compliance risk management, or KYC project management.
  • 6 years of experience in Legal, or 6 years of experience in Audit, or a previous regulator
  • Certified Anti-money laundering Compliance Specialist (CAMS
  • Certified Regulatory Compliance Manager (CRCM) certification
  • 8 years of experience in KYC compliance, or 8 years of experience in AML regulations, or 8 years of experience in controls, or 8 years of experience in risk, or 8 years of experience in operations.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Volunteer in local community
Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.
Partners with nonprofits
Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.
Hiring practices that promote diversity
Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.
Disability insurance
Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability
Dental insurance
Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.
Vision insurance
To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.
Health insurance
Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.
Life insurance
We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.
Wellness programs
Mental health benefits
Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.
Financial & Retirement
Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.
401(K) matching
Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.
Employee stock purchase plan
You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.
Generous parental leave
Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.
Family medical leave
Adoption Assistance
The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

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