IT Specialist at Starship Technologies

| Orlando, FL
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Starship Technologies is revolutionizing deliveries with autonomous robots, which means that engineering is at the very core of what we do. Not only does our co-founder & CTO Ahti Heinla still participate in developing our software, but we rely on our engineers to come up with ideas for goals & initiatives, to prioritise, and of course to figure out pragmatic ways of implementing them. We believe that the best decisions are made with input from our collective expertise and intelligence, using a combination of data, reason and enlightened intuition.

While engineering drives our company, our mission drives our people. Our contribution to the society includes reducing congestion and pollution, zero emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people and enabling affordable delivery for local businesses. Our delivery robots have completed over 2 million autonomous deliveries to date, driven 3 million kilometres and crossed over 17 million roads. Every day our delivery robots are completing thousands of autonomous deliveries across the US, UK and Europe. We’re hitting records on an almost weekly basis. Now is a very exciting time to join as we are growing rapidly around the world!

To continue on this mission, we are looking for an IT Specialist to join our Internal IT team.

Job Responsibilities:

  • Participate in IT initiatives and collaborations with various technical staff.
  • Get involved in initial discussions with the University IT department POC and present our IT requirements for the hub space.
  • Support the designing, implementing and company IT systems and networks, ensuring the most effective architecture and functionality.
  • Train and support users in both new and existing IT systems. Write easy to follow instructions and troubleshooting guides.
  • Provide assistance with technical issues, as needed.
  • Constantly revise existing systems and suggest improvements.
  • Produce concise yet thorough reports within IT and for other teams as needed.
  • Create new and update existing documentation about IT processes used in Starship.
  • Support, train, guide and substitute employees as determined by Employer within the limits of the Employee’s liability and competence.
  • Other responsibilities in accordance with instructions from the Employer.
  • Responsibilities that apply to all other employees at Starship Technologies with people responsibility include people hiring, onboarding, retention, development, salary review, offboarding and similar.

You’ll be set up for success if you have:

  • 3+ years experience working in Internal IT.
  • Experience and good working knowledge of Windows, Mac, Linux, IOS and Android.
  • Experience with computer and network security, network and systems administration, and account and accesses management.
  • Experience in working with IT service desk system and following ITIL standards.
  • Experience with various SaaS tools.
  • Great communication skills and you like working with people.
  • A positive can-do attitude and ability to independently make decisions and manage projects.
  • Experience with Okta is a plus.
  • Previous experience working in a startup IT environment is a plus.

And of course, why join us?! Because you'll have the chance to...

  • Play a part in Starship’s success story, revolutionising the delivery industry.
  • Help to shape the IT in a rapidly growing company.
  • Unlimited vacation hours.
  • Paid health insurance benefits!
  • Continuously learn and level up your skills, surrounded by supremely talented colleagues from across the globe who love to collaborate.
  • Be a part of a culture formed by humble and hardworking entrepreneurial spirits, who have a bias for action - we make things happen! 
  • Enjoy flexible working time, company events, snacks and drinks at the office, and a competitive salary, including an employee stock option plan.

Vaccination is a vital tool to reduce the presence and severity of COVID-19 cases in the workplace, in communities, and in the nation as a whole. Starship Technologies “Starship” has adopted this policy on mandatory vaccination to safeguard the health of our US employees, and those traveling to the US for Starship related work purposes, from the hazard of COVID-19. All employees covered by this policy are required to be fully vaccinated as a term and condition of employment at Starship.

Ready to join our Starship fleet? Apply today!
Check out our website to find out more about us:

More Information on Starship Technologies
Starship Technologies operates in the Information Technology industry. The company is located in San Francisco, CA, Flagstaff, AZ, Tempe, AZ, Irvine, CA, Los Angeles, CA, Modesto, CA, Mountain View , CA, Statesboro, GA, West Lafayette, IN, Bridgewater, MA, University, MS, Bowling Green, OH, Corvallis, OR, Houston, TX, Richardson, TX, Fairfax, VA, Harrisonburg, VA and Madison, WI. Starship Technologies was founded in 2014. It has 393 total employees. To see all 22 open jobs at Starship Technologies, click here.
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