IT Product Manager/ IT Business Partner, CTD Client Services (Remote) at Thermo Fisher Scientific

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When you're part of the team at Thermo Fisher, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

The IT Product Manager/Business Partner (BP), is aligned to a business within the Clinical Trials Division (CTD). The IT BP is responsible for understanding the business overall goals, requirements and objectives, assisting in the prioritization of business technology projects, ensuring that projects align with the technology that best provides maximum return on investment, and linking IT strategy in support of the overall business/service line strategy.

The IT Product Manager/BP, serves as the chief strategic liaison between the business and IT for all technology needs. The IT Product Manager/BP is a key relationship management role; and will act as an advocate for the business. This role works with the stakeholders at several organizational levels. The IT Product Manager/BP, works with business area leadership and governance teams to understand project requirements, shape project requests, and provide a high-level estimate of the project effort and costs in cost-benefit analysis. The IT Product Manager/BP, works with global and local IT resources to identify solutions that match the business strategy with the technology strategy.

The IT Product Manager/BP is accountable for ensuring effective delivery and support of both infrastructure and applications that enable the business that he/she are aligned to. They are also accountable for creating and delivering on a lifecycle management approach for their portfolio. The IT Product Manager/BP is responsible for continuously improving the CTD digital products in scope. The incumbent will drive the ideation, development, and implementation of the technologies and design of the solutions, and partner closely with the stakeholders to define and execute on the products roadmap.

  • Act as the primary point of contact / liaison between Business and IT in the Client Services business area.
  • Engage as integral member of Division IT leadership staff who proactively contribute to the thought leadership of running the IT group
  • Advise Division IT Leadership staff on Business strategy and general infrastructure trends
  • Act as trusted advisor for infrastructure technology to Division IT leadership staff
  • Understand the strategic business direction in an effort to identify opportunities for technology innovation
  • Take ownership of the products by defining capabilities - present and future - understanding how these capabilities advance the Division business strategy and objectives
  • Identify Business technology needs and growth strategies and maintain 3 year technology roadmaps within PPM (Proposals) ensuring the roadmap is evergreen
  • Represent and communicate Business management's Infrastructure Technology needs to Group/Division
  • Provide leadership in a high growth business balancing financial commitments while leveraging Thermo Fisher capabilities
  • Actively participate in the Annual Operating Plan (AOP) process ensuring that Group/Division initiatives are accounted for in Business AOP and Business initiatives are accounted for in Group/Division AOP
  • Manage a portfolio of IT initiatives, approved by CTD leadership and executed in support of the region's goals
  • Prioritize demand for assigned Business collaborating with architecture teams and resource managers to ensure project interdependencies are accounted for and resources able to fulfill demand
  • Work closely with development teams in an agile environment
  • Ensure that organizational and business-related priorities are clearly and consistently communicated. See the big picture and connect how the work ties to the broader business goals.
  • Responsible for leading the application development and support teams supporting their service line's applications.
  • Ensures that all IT local needs are understood and addressed by leveraging globalized processes and through active participation as a member of the Global IT team for CTD.
  • Ensures that teams are adhering and supporting quality procedures and policies.
  • Display role model leadership in areas of cyber security and quality

  • Self-motivated with the ability to work autonomously in a fast-paced environment
  • Building strong relationships; excellent interpersonal skills and communication skills, including written, verbal and presentation skills
  • Good understanding of digital supply chain in a service operations model.
  • Navigating a large IT department with a high number of technologies and technical disciplines
  • Facilitating innovation in business process and technical solution delivery
  • Experience leading a matrix team of professionals, and communicating with various levels of management is highly desired. Ability to work with all levels of the organization, both technical and non-technical.
  • More than 10 years working experience working with business executives
  • More than 5 years working in the Pharmaceuticals or Life Sciences industry (preferred)
  • Bachelor's Degree in the field of information technology, engineering, computer science and / or business administration (required)
  • Proven ability in a high growth business and developing teams to scale and deliver on commitments
  • Advanced degree in business or technology, such as an MBA (preferred).
  • Travel 20%

Join us and contribute to our singular mission-enabling our customers to make the

world healthier, cleaner and safer. Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate

on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin,

protected veteran status, disability or any other legally protected status.
More Information on Thermo Fisher Scientific
Thermo Fisher Scientific operates in the Biotech industry. The company is located in Waltham, MA. Thermo Fisher Scientific was founded in 2022. It has 61393 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 507 open jobs at Thermo Fisher Scientific, click here.
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