About Faire

Faire is an online wholesale marketplace built on the belief that the future of retail is local. There are over 1M independent retailers in the U.S. and Canada doing more than twice the revenue of Walmart and Amazon combined. At Faire, we're using the power of technology and data to connect a growing community of over 150,000 brands and independent retailers around the world. Picture your favorite boutique in town — we help them discover the best products to sell in their stores. By empowering entrepreneurs with the right tools and insights, we believe that we can level the playing field so that small businesses can compete with big box and e-commerce giants. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is looking for an IT Logistics Lead to join our IT team. You’ll be responsible for the procurement and logistics of technology equipment for new and existing employees globally, and will be the primary point of contact for all technology purchasing. This is a highly cross-functional role that will work with every team across the organization, with a focus on optimizing employee experience through world-class product sourcing, procurement, and logistics. We’re looking for someone who is passionate about the latest technologies, is a self-starter, has a keen attention to detail, thrives on thinking creatively, and is eager to learn and grow with us!

What you’ll do 

• Manage all aspects of the Procurement relationship in cross-functional collaboration with business functional units and the Finance and Accounting teams
• Anticipate demand and evaluate and analyze trends at both the micro and macro levels to maximize purchase value as the company grows and scales
• Recommend and implement industry-standard best practices in procurement, and develop and implement a comprehensive IT procurement strategy
• Develop key performance indicators related to value and efficiency and regularly report improvements
• Collaborate with IT, Engineering, and Platform teams to automate and integrate with our other services to reduce manual touchpoints and improve reporting and alerting functionality
• Drive the review and approval of Master Service Agreements, Terms of Service, NDAs, and End User License Agreements with Faire’s Legal team
• Process and service equipment requests from new hires located all over the world
• Cultivate and deepen long-term, effective, and efficient professional relationships with vendors 
• Manage complete inventory of all digital and physical assets across multiple locations
• Perform regular audits of physical and digital inventory
• Ship and deploy hardware to new hires regardless of location
• Approach everything with a service-oriented mentality
• Physically pack shipments when needed
• Deliver notifications, updates, and alerts to partners involved in each transaction 
• Create high-quality documentation for both colleagues and end users

Qualifications

• 3-5 years experience in IT or technology-related roles
• 3-5 years experience in global procurement and vendor management
• Experience within purchasing large quantities of technology hardware, software licenses, and SaaS subscriptions
• Skilled in creating thorough documentation
• Dedication to creating an amazing employee service experience
• Excellent organizational skills and attention to detail
• Demonstrated ability to juggle multiple projects/initiatives simultaneously
• Excellent written and verbal communications skills and experience with audiences at all organizational levels
• Collaborative and team oriented
• Passion for technology, driven to keep up with the latest trends
• Ability to work a flexible schedule as needed

Preferred Qualifications

• Experience using enterprise procurement systems such as Coupa
• Familiarity with help desk ticketing systems such as Zendesk
• Previous experience building and scaling a procurement function
• Technology-focused or Business degree or certifications

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 200,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.