IT Customer Services Representative at General Dynamics Information Technology (Washington DC)

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Performs a variety of complex administrative and analytical tasks in support of one or more contract programs.

Develops plans, including budgets and schedules, and monitors tasks to meet contractual/project requirements for assigned program(s).

Establishes and defines program plan requirements and directs or performs in-depth studies to determine optimum program plans.

Monitors and reports performance against plans to ensure that contractual, cost, and schedule objectives are met.

Interacts regularly with customers and other industry representatives to ensure conformance to customer requirements.

Performs business development activities.

Participates in special projects as required.

May provide guidance and work leadership to less-experienced analysts, and may have supervisory responsibilities.

May serve as a mentor to less experienced analysts.

May serve as team or task lead. (Not a people manager)

DESIRED QUALIFICATIONS:BA/BS (or equivalent experience), 8+ years of experience

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
More Information on General Dynamics Information Technology
General Dynamics Information Technology operates in the Aerospace industry. The company is located in Falls Church, VA. General Dynamics Information Technology was founded in 2022. It has 21625 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 299 open jobs at General Dynamics Information Technology, click here.
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