IT Business Systems Analyst
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewWould you like to become a part of a company that uses the newest technology platforms in communications, software, video and services? Do you want to work with people who help save other people’s lives? Do you consider yourself to be a creative thinker and complex problem solver? If the answer is yes, join our rapidly expanding IT Sales Organization.
The Salesforce business system analyst role is in the Customer Experience & Insights department within IT at Motorola Solutions. Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description
The IT Business Systems Analyst supporting sales and marketing teams will work with business users, product managers, IT resources and third-party implementation partners.
This role typically has the following responsibilities:
Working with stakeholders to gather requirements for various projects
Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions
Translate basic business problem statements into business requirements, or user stories
Conducting meetings, presentations and user demos
Managing projects, developing project plans, and monitoring performance
Providing support to business partners in Sales applications
Experience in developing test scenarios
Testing developed solutions to meet business requirements
Working knowledge in configuring Salesforce and performing admin activities
Stay current on changes/upgrades to the Salesforce releases
Experience working with global team
Desired Skills/Qualifications:
Strong interpersonal, communication and negotiation skills
Strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams
Working knowledge of Salesforce, and Oracle CPQ (Quoting) applications
Certified Salesforce Administrator is a plus
Knowledge of Agile development methodology and Jira
Ability to influence cross-functional team members
Keen attention to detail and complex problem-solving abilities from an operational and technical perspective
Motivated self-starter who can effectively work under pressure and manage multiple priorities
Strong multi-tasking and organizational skills with the ability to work under short deadlines
Basic Requirements
Bachelor’s degree with 5+ years of professional experience or Master's degree with 3+ years of professional experience
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
