Invoice Specialist Administrator at O.C. Tanner (Salt Lake City, UT)

| Salt Lake City, UT
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Job Description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies.

Join us as we help people all over the world thrive at work. Here is where we need you most:

Client Success Invoice Administration

Job Description Overview

As the industry leader in employee recognition, OC Tanner develops strategic employee recognition and reward solutions that help people accomplish and appreciate great work. As part of the Client Success Invoice Administration team you will have the opportunity to support the invoice integration team with daily invoice administrative tasks.

Core Responsibilities

  • Reconcile monthly electronic invoice matrix to ensure all invoices were transmitted and received.
    • Research and resolve invoice rejections
  • Company training responsibilities for invoicing processes
    • New hire invoice training
    • Document policies and processes in Confluence related to invoicing
  • Configure reports in SAP
  • Configure and manage electronic invoice variants in SAP
  • Update missing label line information in SAP IDOCs
  • Audit invoice set up for all programs through implementation
  • Provide support to Client Success team members related to invoicing process questions
  • Support users through troubleshooting and resolving invoice set up issues
  • Instruct Client Success team members on initial research and root cause assessment
  • Partner with OC Tanner finance team in resolving invoicing delivery issues
  • Effectively communicate process changes to Client Success team members
  • Aptitude for process thinking and process improvement


Job Requirements

SKILLS AND QUALIFICATIONS include the following:

  • Strong knowledge and experience in Excel
  • Knowledge of SAP
  • Basic knowledge of Coupa and Ariba standards
  • Finance and Accounting Knowledge
  • Experience in account reconciliation
  • Self-starter with the ability to multi-task and prioritize workloads from multiple, sometimes competing demands
  • Create strong partnerships and engage with all operating areas of the organization
  • Hold yourself accountable to deliver great work, on time, every time
  • Think creatively and are a great problem solver
  • Have the patience to pay attention to details and understand how things apply to the big picture
  • Good listener, analytical thinker and can deliver results
  • Adaptable, teachable, and self-motivated
  • Experience with OC Tanner systems and program preferred but not required
More Information on O.C. Tanner
O.C. Tanner operates in the HR Tech industry. The company is located in Salt Lake City, UT. O.C. Tanner was founded in 1927. It has 1300 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 16 open jobs at O.C. Tanner, click here.
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