Investor Relations Associate, Investment Team

| New York City, NY | Remote
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Core to Republic’s mission is empowering individuals to learn, discover and invest in private vetted investment opportunities. 

We are looking for an Investor Relations Associate to be a key contributor on the Investor Relations team. As an Investor Relations Associate, you’ll be responsible for building investor relationships at scale and improving customer satisfaction. We pride ourselves in providing an excellent client experience and empowering our users to make informed investment decisions. 

The Investor Relations team is responsible for supporting the overall investor journey. You will work cross-functionally with Marketing and across the business to ensure a frictionless investor experience and help convert Republic users into active investors.

What you'll do:

  • Digital Outreach: You will support Republic social channels (Instagram, Twitter, and Discord). You will own the process and playbook for customer support via digital outreach.
  •  VIP Investor Outreach: You will help build the playbook for nurturing high-net-worth (HNW) and VIP relationships at scale. This will include handling email, phone and other communications. 
  • Loyalty Program: You will support the development of the VIP program and gifting to top investors. 
  • Content Creation: Assist in creating educational collateral that clearly communicates Republic’s value prop, the securities exemptions we utilize, and our different investment verticals.
  • Investor Communications: You may be tasked with developing investor communications for investment updates or key aspects of the investor journey.

About you:

  • You have experience with digital channels. You understand the tools available in digital spaces for community building and how to use them to build a best-in-class customer experience. 
  • You preferably have customer support experience and are comfortable handling conflict and complex client relations. 
  • You have excellent written and verbal communication skills: You can represent Republic both online and in-person in a professional and clear manner.
  •  You can communicate complex topics in a simple and concise manner.
  • You are a team-player and are comfortable working across different teams to accomplish important goals.
  • You are a data-driven decision maker and are not afraid to challenge the status quo.
  • You take initiative. There is no task too small or “not your job.” You understand that to begin, you will be required to ask questions and take action.
  • You understand the big picture, but still sweat the details: you can manage complex projects that spam multiple teams and relationships (and catch the spelling mistake in this bullet point on the first read). You preferably have a fintech or finance background.

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Technology we use

  • Engineering
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • RedisDatabases

What are Republic Perks + Benefits

Republic Benefits Overview

** The Role
Visibility & importance — at this stage and scale of the team, you're noticeably moving the company forward with every initiative, making independent decisions that will shape the future of our product.

** The Team
Republic was founded by alumni from AngelList, the largest online platform for private investing. Since then, we have built a team and a network of the top people from the startup, venture capital, and investment worlds.

** The Challenge
We’re creating something that hasn't been ever done before, in a market with colossal potential. The room for personal, professional and business growth is vast. In 2020, we acquired three companies and launched two new investment verticals. In 2021, we expect to see even more growth.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
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