Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Comparably have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by BostInno, HousingWire, and more! 

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who You Are:

Our team is on the front-line of the home equity investment space. With an ever-growing investment operations function, we are excited to bring a trainer on board to lead the design, development, and facilitation of our operations training programs. In this role, you’ll drive employee functional training and on-boarding programs, driving employee growth and team success.

What You'll Do:

• Develop, design, and facilitate training programs to build and develop Hometap’s investment operations teams – processing, underwriting, closing, and servicing
• Build trainings that address all parts of the investment lifecycle for each employee role and level
• Work in collaboration with department leads and managers to identify needs, and develop content to uplevel each function
• Plan and facilitate training classes on a wide variety of mortgage related topics
• Manage the tracking and documentation of employee participation in training
• Develop written and documented training materials to be used by the team
• Utilize a variety of training modalities (synchronous, asynchronous, remote, e-learning 1:1 coaching, etc.)
• Assesses the overall effectiveness of learning programs, updating and adjusting course materials and delivery methods as needed
• Build a train the trainer program to create a scalable culture of learning in operations
• Maintain knowledge and understanding of current trends, laws, and issues in mortgage and related industries

What You Bring:

• Minimum 3 years experience developing, delivering, and facilitating training materials and programs, ideally in a mortgage or lending environment
• Excellent communication skills, with great presentation ability, and comfort with technical/procedural writing
• Energetic, motivated, and eager to contribute to a fast-growing, high-performing team
• Experienced developing trainings and materials in a variety of mediums; experience with Articulate Rise and/or Lessonly a plus
• Able to interpret broad training goals to develop specific, actionable, and trackable training plans for the operations team
• Comfort with a fast-paced work environment, with a great ability to prioritize tasks and work across multiple stakeholders
• Accurate, detail-oriented, and organized
• Deep knowledge of the mortgage industry and operations functions (processing, underwriting, closing and servicing); familiar with regulations and tends in the space

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments or interest over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed in the United States entirely outside of Colorado.