Inventory Control and Quality Assurance Team Lead

| Reno, NV
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ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.


THE ROLE


At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success. 


With the continued growth of our Fulfillment Center in Reno, NV, we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us! 


We currently have an opportunity for a highly motivated team player as an Inventory Control/Quality Assurance Team Leader. In this role, you will be responsible for carrying out the day-to-day operations of our ICQA department and providing the highest level of customer service. This position will play an integral role in maintaining our high inventory and quality goals. You will act as a key member of the leadership team. Overtime flexibility will be required for this role.


As an ICQA team lead, you will be responsible for leading by example and setting high ethical, moral and performance standards for your team. Creates an environment that inspires Thrivers to build a culture of operations excellence through consistent communication, training and development. Ensuring that new and experienced thrivers perform duties with a high degree of safety, service and quality. Ensure workflow for the facility meets performance expectations and all customer orders are processed properly and on-time. Provide basic feedback to the team on performance. Know when to escalate issues to your manager for assistance. 


Current Shift Schedules:

ICQA 2: Monday through Thursday: 5:30 PM - 4:00 AM 

Pay: $19/hr


ICQA 4: Friday through Sunday: 5:00 PM - 5:00 AM (12 hours)

Pay: $21.11/hr

RESPONSIBILITIES

  • Maintains inventory cycle count program performing counts on our inventory daily
  • Assists in developing solutions to shortages, overages and inventory discrepancies
  • Reconciles, corrects and properly aligns counts between inventory system and the physical inventory
  • Identifies and prioritizes slotting opportunities for the following: regular, seasonal, and new items; promotional gift; and first-order-gift with purchase
  • Pull and systematically process damaged, expired, recalled items, transfers as needed
  • Ensures high velocity locations are pulled and replenished in an accurate and consistent manner
  • Applies and ensures compliance with inventory processes and procedures
  • Ensures that all system transactions are accurate and timely to reflect correct inventory position at any time. This includes cycle counts, donations, damage, etc.
  • Effectively and promptly communicates (both verbally and electronic) all applicable inventory requests and inspections to both corporate and internal leaders
  • Supports internal/external audits

QUALIFICATIONS

  • The successful candidate must have a strong background in all areas of a Fulfillment Center, including: slotting, shipping, receiving, stock replenishment, inventory and quality control
  • 1 year previous experience in a distribution center or manufacturing a plus
  • Prior experience within Inventory or Quality
  • Experience with Warehouse Management Systems (preferred)
  • Experience with Microsoft Office, including Excel
  • Demonstrate prior experience operating forklifts and/or other powered industrial equipment
  • Demonstrated math, counting, reading and writing skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability work within a warehouse environment for an entire shift and perform all warehouse functions. This includes, but is not limited to: lift up to 50 lbs., bend, reach, pull, push, squat, walk and stand for prolonged periods of time throughout a shift

BELONG TO A BETTER COMMUNITY

  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Yoga, meditation, and other weekly events for mindfulness
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

  • We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.


    Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer


    At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!


    If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.


    © Thrive Market 2022 All rights reserved

#LI-MP1

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • BashLanguages
    • ReactLibraries
    • NumPyLibraries
    • AirflowLibraries
    • KafkaLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • NoSQLDatabases

An Insider's view of Thrive Market

How would you describe the company’s work-life balance?

Thrive Market is a company that values family first. Leadership has supported me as I navigated the challenges of being a first time mom (during a pandemic!) with kindness and empathy, while offering me a flexible schedule and while still giving me opportunities for growth.

Erin

Senior Director of Growth Marketing

What's the biggest problem your team is solving?

The biggest problem our team is trying to solve is how to become the number one brand users turn to for easy and affordable online groceries. Our team puts user experience at the forefront to ensure that the user has an enjoyable and cohesive experience across the board, from their browser all the way to their mobile app.

Krisha

Lead Software Engineer

How does the company support your career growth?

I first started in Member Services. Now, I am responsible for providing a testing infrastructure that provides our users the highest quality of shopping experience. I take what I learned from my direct interaction with members, and now have the ability to add that to code that reflects that interaction. 6 years later, I'm still Thriving!

Marcus

QA Engineer

How do your team's ideas influence the company's direction?

The Merchandising team is always looking for better ways to serve our members. We build out category strategies that include sourcing new products to meet member's diet & lifestyle needs, looking for more sustainable packaging formats or creating innovative Thrive Market Brand items.

Christine

Senior Director of Merchandising

How do you collaborate with other teams in the company?

We really make an effort to foster cohesion between team members and make the effort to understand the long-term goals and strategies with our partnered departments. We achieve this by emphasizing trust, respect, honesty and open-mindedness in our day-to-day communications and interactions. It helps that we're all driven by our mission!

David

VP of Finance

What are Thrive Market Perks + Benefits

Thrive Market Benefits Overview

We Offer:

Competitive salary (DOE) + equity
Flexible Paid Time Off
Free Thrive membership & 15% discount
Medical, dental and vision plans to choose from
401k program
Stocked kitchen in our Thrive Market Home Office with Thrive Market products
Coverage for Life Coaching & Therapy Sessions on Modern Heath, our holistic mental health and well-being platform for mental & professional support
Casual atmosphere and great people to work with

Culture
Volunteer in local community
Giving back to our members and our local community is a huge part of our mission. Our very own mission task force hosts many employee driven events throughout the year.
Partners with nonprofits
in 2019, Thrive deployed over $850,000 raised from our membership community toward initiatives such as clean water to villages in Africa, snacks to children separated from families at the border, etc.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Thrive Market provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Thrive Market's team fitness initiatives include In-office yoga.
Mental health benefits
We have partnered with Modern Health to provide life coaching & therapy sessions for our employees.
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
The Thriver Help Fund is an emergency financial assistance lifeline created and funded by Thrivers, for Thrivers, to provide assistance in a time of need.
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker after 12 months of employment.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Lunches can be expensed when working in the office.
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Thrive Market offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Thrive Market hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks

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