Integrations Consultant at Pluralsight (Remote)

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Job Description:
Pluralsight is seeking an Integrations Consultant to join its Professional Services team. In this role you will report to the Director of Professional Services. You will serve as an internal and external expert on our Integrations & Analytics offerings.
By working closely with customers, you will help them understand how to merge Pluralsight data with their enterprise data and advise them on how to present the combined results in a way that demonstrates how the Pluralsight platform enables the achievement of technology skill objectives. You will be directly involved in all integration needs, including but not limited to setting up Single Sign-on, integrating with their Learning Management Software, Configuring custom data feeds and consulting on API best practices.
You're committed to being a Team Member that:
  • Sees the success of your team members and the company as a whole as part of your responsibility.
  • Delivers solutions that are creative, forward-thinking and meaningful to the business.
  • Approaches others in a genuine and honest way and always assume positive intent in others.
  • Gets results through agreements and are fully committed to satisfying all agreements or communicating early and often if those agreements cannot be satisfied.
  • Finds value through team collaboration, finding ways to involve team members in the achievement of your goals and objectives.
  • Actively explores new ideas and pushes boundaries, being willing to re-look at anything any time with the belief that what we are currently doing may not be accessing what is possible
  • Seeks to understand where others are coming from and without allowing his/her own context to get in the way.

What you'll own:
  • Partner closely with the Pluralsight Presales (Solutions Architect) team to deliver best-in-class service deliveries
  • Deliver Single Sign-on and Learning Management Software integrations
  • Setup custom reporting solutions and data feeds
  • Advise on data, analytics, and API best practices
  • Looks for unique solutions and think outside the box to satisfy non-typical customer requests
  • Act as a partner with internal data teams to ensure data integrity, availability, and accessibility for the team at large
  • Maintain and collaborate on the development of best in class analytics service offerings
  • Ensuring effective delivery of services globally, satisfying internal and external SLAs
  • Managing service delivery needs and resolving complex integrations together with Sales, Customer Success, and Professional services
  • Acting as an internal and external expert on professional services offerings

Experience you'll need:
  • BA/BS degree in a technology related field or equivalent experience
  • 2+ years of experience in professional services, support, data, or development role, ideally in a SaaS environment
  • Understanding of traditional SaaS integration points (SAML SSO, REST APIs)
  • Proficiency and experience with data visualization tools (Tableau, Qlik, etc) and/or languages (SQL, R, Python etc)
  • Experience working with customers to resolve concerns and questions
  • Exceptional business acumen with ability to communicate complex issues and technologies in very simple terms
  • A proven track record of managing and delivering projects for enterprise companies
  • Ability to effectively troubleshoot with customers to get to the root of an issue and develop a meaningful solution (requirements gathering, technical assessments, etc.)
  • Ability to effectively manage time between both transactional deliverables and non-transactional deliverables
  • Excellent spoken and written English
  • Ability to work under pressure and managing multiple deadlines

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Technology we use

  • Engineering
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An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

In and out of the office

UNLIMITED PAID TIME OFF + 4 recharge weeks (2 company-wide, 2 individual)
Take time off when you need it. And we actually want you to use it.

Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

Stay on your A-game with standing desks and gym reimbursements.

Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

Learn something new and let us help you with the bill.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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