Insurance Agency Instructional Trainer

| Austin, TX
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As a Policy-Sales-as-a-Service (PSaaS) Instructional Trainer you will report to the Training Manager and be intimately involved in the onboarding and training of newly hired Policy Sales Agents.  You will be responsible for teaching them about AWL history, culture and values as well as training them how to be optimally effective as Policy Sales Agents.   You will also perform evaluation and certification of each Policy Sales Agent prior to their graduation to their assigned sales team.  You will work with other trainers and the Training Manager in carrying out your responsibilities.


  • Lead training classes for new Policy Sales Agents to train them on the job and orient them to AWL culture, history and values
  • Be accountable for graduating trained Policy Sales Agents that can achieve the mastery of our Insurance Quoting & Sales process and systems
  • Stay abreast of and effectively communicate best practices and PSaaS processes to all trainees
  • Collaborate with the Training Manager and other members of the PSaaS Leadership team to ensure our training curriculum is current and effective in developing quality, engaged and productive Policy Sales Agents
  • Evaluate the quality of trainee/recruits and hold them to our production standards prior to certifying them as qualified Policy Sales Agents
  • Provide feedback to the PSaaS leadership team as appropriate on the quality of Policy Sales Agents in your training classes
  • Assist other PSaaS trainers with ongoing training/development as needed

For you to be successful at AWL, you must

  • Have a great stage presence and the ability to engage an audience with compassion, positive attitude, high energy, knowledge and a professional demeanor
  • Have strong listening and communication skills; both verbal and written
  • Be extremely self-motivated individual with strong work ethic
  • Have superior coaching skills
  • Have a strong desire to help people learn
  • Possess the ability to lead a group of people with a positive attitude and perseverance
  • Display excellent teaching and assessment skills
  • Have the ability to be at AWL offices (or other designated training facility) during the scheduled training class hours whenever training classes are held, or for any other necessary meetings, trainings, activities, etc.
  • Have at least 3-5 years experience as an instructional and virtual trainer
  • Have at least 5 years experience in Medicare/Medicare Supplement, Medicare Advantage products, or Auto and Home products
  • Must work in a designated office space to project a professional virtual classroom environment
  • Must have a background, noise and distraction free office space at all times
  • Must be present in professional attire and able to be on camera at all times.

AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US.  Simply put, we help our customers acquire customers.  Today, we do this for the US insurance industry.  Our amazing team of over 500 talented and successful professionals uses Internet marketing to turn consumer interest in insurance products into policy sales for the world’s largest insurance carriers and more than 30,000 of their agents.   We are Austin-born and our growth from a 2-person startup in 2005 to a highly profitable business has been remarkable.  We are a tight-knit team with a fast paced, energetic, and entrepreneurial company culture that has been ranked a Best Places to Work in Austin for 2017-2021.  We provide competitive pay, outstanding benefits, and a fabulous, fun, collaborative environment that allows our people to be their best.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MailgunEmail
    • MandrillEmail
    • Internal Lead GenLead Gen

An Insider's view of All Web Leads

What are some social events your company does?

Social events at AWL are awesome! Every year (before COVID) we have a Holiday party and super great summer out event. They are seriously a blast. The holiday party is my favorite because it gives you an opportunity to get dressed up and spend the evening celebrating the best time of the year and all the success of the company together.


Account Executive III

How do you collaborate with other teams in the company?

In the 9 months I have worked at AWL I have been impressed with how well different departments collaborate together. This has been especially important as we have transitioned to 100% remote work during the COVID-19 pandemic. In-person training sessions for new employees became remote training sessions


Technology Specialist Team Lead

How has your career grown since starting at the company?

I started in the Contact Center part-time and moved into a part-time Sales role quickly. Merit based promotions are the rule at AWL and I was promoted to full-time in Sales, then Sales Team Lead and I am have been the Senior Sales Team Lead for the past two years. Our Sales Team has grown and my career has grown with the team.


Senior Team Lead, Customer Acquisition

What makes someone successful on your team?

A person that will be successful on the team is someone that likes to dig deeper. The solutions aren't always as obvious as they seem. It's essential to ask other members of the team questions. They will usually go above and beyond to help you solve a problem. Also, it doesn't hurt to ask people outside of your team.

Patrick Jean

.Net Software Engineer

What are All Web Leads Perks + Benefits

All Web Leads Benefits Overview

AWL provides competitive pay and amazing benefits.

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $0 of expenses.
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Jeans and T shirts!
Company Outings
We offer employees Free on-site garage parking.
Fitness Subsidies
AWL reimburses employees $250 annually towards health and fitness.

Additional Perks + Benefits

Team and company outings (our parties are amazing). Financial and performance transparency (see firsthand how profitable we are). Experienced leadership (you'll be surrounded by people you can learn from). Competitive salaries (we like to attract and keep the best in Austin). Bonus plans (meet your goals and get rewarded). No-cost or low-cost employee medical plan (we want you to stay healthy). Gym reimbursement (just another way to stay healthy). Employee stock options (we're all in this together)

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