JPMorgan Chase
Columbus, OH

Infrastructure Capacity Management (Columbus, OH)

| Columbus, OH
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Job Description As a member of our Software Engineering Group we look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals.
In this role you will invent and lead, support and build new capabilities around demand forecasting, capacity analysis, and operations modeling. You will analyze data, create models, and present findings to a broader group, often as part of a strategy narrative. This role is inherently cross-functional - you will work closely with business strategy, engineering, design, operations, finance and executive teams to roll out your plans and create a feedback loop into the planning and modeling process.
Responsibilities:
  • Responsible for working with CCB Risk Application Owner (AO) teams to solidify infrastructure (VSI, SAN, NAS, AWS, Cloud services, etc.) requirements for new and existing projects
  • Aligning to LOB patterns and standard services. Driving cost efficiencies, risk & compliance and adherence to critical application framework through the use of standard services
  • Responsible for managing the Infrastructure Forecasting Estimation Tool (iFET) for documenting all infrastructure requested for developer's projects
  • Apply infrastructure knowledge to assist the AO's in refining their requirements and approval meetings to obtain approvals to procure the requested infrastructure
  • Work with post-approval teams to ensure the project is completed as planned
  • Manage the decommission requests for former AO infrastructure
  • Track financial implications of new and old infrastructure to ensure projects stay within budget using QlikView (i.e. end-user proficiency to run reports)
  • Monthly reconciliation of infrastructure billing
  • Monitors existing infrastructure to determine if anything is not being fully utilized to identify potential reduction and decommission and provision plans
  • Quality Assurance (QA) test new infrastructure request forms
  • Provides assistance and bridge the gap between AOs and Finance team during budget planning season

This role requires a wide variety of strengths and capabilities, including:
  • BS/BA degree or equivalent experience
  • 5-10+ years working with infrastructure, financial analysis, and project management.
  • Solid understanding of cloud (private/public, AWS) and virtualization / VM's
  • Advanced knowledge of application, data and infrastructure architecture disciplines
  • Understanding of architecture and design across all systems
  • Strong, demonstrated analysis and problem-solving skills
  • Advanced knowledge of data and infrastructure architecture disciplines
  • Knowledge of industry-wide technology trends and best practices
  • Experience within enterprise environments with multiple stakeholders & technology
  • Strong communication, negotiation and presentation skills, demonstrating the ability to face-off with senior level business sponsorship.
  • Experience with infrastructure financial analysis, forecasting, planning and estimation modeling
  • Understanding or have experience with Agile and Lean methodologies
  • Ability to collaborate with different roles to achieve common goals

Nice-to-have (but not required):
  • Build automation
  • Understanding of APIs, and modern software languages (Java preferred, but will consider others)
  • Working proficiency in developmental toolsets
  • Working proficiency in developmental toolsets
  • Knowledge of industry wide technology trends and best practices
  • Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture
  • Proficiency in one or more modern programming languages
  • Understanding of software skills such as business analysis, development, maintenance and software improvement

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
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    • AWS (Amazon Web Services)Frameworks
    • AccessDatabases
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    • ConfluenceManagement
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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