Information Security Operations Senior Manager (Dallas, TX)

| Dallas-Fort Worth, TX
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The Info Security Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

  • Validate compliance with security practices/standards and validate controls to ensure no major IS issues are present
  • Reduce the likelihood of audit, regulatory and legal liabilities through controls and testing
  • Reduce the risk of confidential data disclosure and successful cyber-attacks by engaging appropriate people and validating controls
  • Create detailed project schedules and lead the organization of work breakdown between teams
  • Present system requirements to development teams, and communicate project plans and updates to appropriate stakeholders/management
  • Manage and lead work group meetings, including preparing the meeting agenda and minutes
  • Report project metrics and status in presentations for senior management
  • Manage project deadlines, deliverables, progression, budget and project planning for the team
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

  • 6-10 years of relevant experience
  • Experience at a bank or financial institution preferred
  • Advanced proficiency with Microsoft Office tools and software preferred
  • Information Security Certifications or willingness to earn within 12 months of joining
  • Consistently demonstrates clear and concise written and verbal communication
  • Proven influencing and relationship management skills
  • Proven analytical skills

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Perimeter Security Service Delivery Manager

The candidate will be responsible for managing a team in charge of the configuration, deployment and integration of firewall, intrusion detection and remote access infrastructure for Citi environment. He/she will participate in project review discussions, work with aligned technology teams to ensure that new devices are deployed according to the standard build under Citi approved baselines, and turnover the devices to the Operations team for BAU management under Cyber Security Services.

Duties will also include capacity planning, budget planning, platform lifecycle management; advising on troubleshooting related to project rollout, create documentation and report for the configuration procedure/support checklist, work in areas to improve process efficiency, consistency and standardization, as well as collaboration with Engineering and Configuration Management on new products and solutions testing and rollout.

  • Project Management experience is desired.
  • Strong understanding of Enterprise Change, Incident and Problem Management is required.
  • Familiar with Check Point, and Palo Alto firewalls, as well as Cisco ASA/FP platforms.
  • Experience with networking and TCP/IP, DNS, load-balancing, network routing with BGP.
  • Advanced written and verbal communication skills in English.

  • Strong analytical and quantitative capability with attention to detail.
  • Forward thinking, ability to identify and contribute to the development of new techniques and the improvement of processes and work-flow.
  • Organization ability to prioritize work and deliver on time against project plans and strategic goals.
  • Exhibit high degree of flexibility and ability to multi-task and work effectively with minimal supervision.
  • Maintain highest level of integrity.
  • Strong communication, relationship building and diplomacy skills.
  • Ability to function under high-stress situations, and to logically troubleshoot complex network and/or application connectivity issues.
  • Ability to analyze customer requirements to ensure standards, policies and guidelines are upheld from the compliance and information security perspective.
  • Ability to work as part of a team with remote colleagues in other countries.

Relevant Certifications: CheckPoint, Palo Alto firewalls. CISSP or CCNA/CCNP as a plus.

Education Level Required: Bachelor's Degree in Computer Science, Information Systems or related fields preferred.

Years of Related Experience: 7+

Job Family Group:

Job Family:
Information Security

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1017 open jobs at Citi, click here.
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