Job Description

Job Summary:

Responsible for investigating and confirming the facts of loss for Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities.

Key Responsibilities:

• Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
• Demonstrates intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Learns how to determine subrogation or fraud potential and how to handle
• Demonstrates a basic understanding of systems and technology used within the company
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Recognizes and identifies key components of residential construction and repair
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

• Bachelor's degree preferred or equivalent experience
• 2 or more years of related experience

Certificates, Licenses, Registrations

• Ability to obtain and maintain adjuster licenses as required

Functional Skills

• Customer service orientation
• Strong verbal and written communication skills
• Time management skills from a global case management pending perspective (vs. transactional)
• Strong problem solving and analytical skills (detect differences/issue recognition from multiple sources)
• Proficient in Word and Outlook

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at
(336) 435-2000

Job Requirements

About National General Holdings:

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
• Paid Training• Medical, Dental, Vision benefits• Wellness Programs• Life and Short/Long Term Disability Insurance• 401k w/ Company Match• Company Paid Holidays & Generous Time-off policy• Employee Discount Program• Career Advancement and Development Opportunities• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)• On-site Fitness Center (Cleveland and Dallas offices)• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at
(336) 435-2000
.