Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
The HL7 and API Integration Manager, will lead a high-performance team and drive enterprise value by aligning business and technology groups and transforming the way OptumCare does business within our Integration space. This person will be responsible for management of development, operational support, maintenance, implementation, and configuration activities for integration messaging platform supporting mission critical clinical and business processes. Additionally, this person will be responsible for defining and executing strategies that result in greater productivity and cost savings across a global footprint while flawlessly operating a complex ecosystem of platforms in support of our consumers and customer service agents.
The position requires deep understanding of HL7 messaging (including FHIR standards) and API standards, and enterprise level interface integration technologies. The position is also responsible for leading team building integration solutions using SOAP Web Services and RESTful Services, JDBC / ODBC database connections using SQL and stored procedures, and vendor specified APIs. While following SDLC process, the Associate Director Software Engineering - Integration, works closely with Business and IT teammates to understand and provide feedback on complex functional requirements, identify gaps and technical limitations, propose solutions and workarounds and formalize solutions documented in technical design documents, followed by coding, unit and integration testing.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Establish and maintain a solid relationship with the Clinical, Operational and Business leaders involved in the Prior Authorization ecosystem curating a high degree of trust
• Possess a solid communication style and ability to promote enterprise solutions across Clinical, Operations and Business leadership
• Serve as a consultant and subject matter expert to Technology, Clinical, Operations and Business leadership
• Leads in defining, documenting and developing application integration, as well as contributes to architecture and technical design discussions, code reviews and technical design/specifications in collaboration with the project team
• Designs and develops application integrations according to specifications and the standard enterprise architecture. Works on more-complex or larger-scale projects
• Contributes to the review and analysis of business requirements
• Provides expertise to identify and translate system requirements into application integration design documentation
• Develops, monitors, and tracks the progress of an action plan
• Provides reasonable work estimates and communicates deviations from estimates or work product in advance of deadline
• Evaluates application integration change requests, determines business need or conducts root cause analysis, and implements technically efficient solutions
• Assesses the impact of changes and new development on other systems; conducts integration tests to mitigate risks
• Designs, runs and monitors application integration performance tests on new and existing applications for the purpose of identifying bottlenecks and improving performance
• Keeps current on emerging application integration technology and make recommendations
• Takes technical direction from team members
• Mentors peers and junior team members, and participates in and promotes a knowledge-sharing environment
• Proactively recommends, schedules, and performs application integration improvements and upgrades
• Owns and drives multiple assignments. Promptly escalates issues, which affect product delivery and quality that are beyond scope of influence and reports same to reporting manager
• Establishes best practices and policies for installing, configuring, maintaining, and troubleshooting end user access and usage of database applications
• Maintains on-call availability for after hours, as needed
• Applies overtime hours if required to meet project deadlines
• Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
• Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company

Supervisory Responsibilities:

• Coach and mentor other team members
• Provide management and mentoring to a diverse technology team of developers, engineers, architects, and Agile delivery team members
• Set and measure performance objectives and provide regular feedback to all team members
• Hire and evaluate the performance of direct reports and indirect reports
• Ensures the Software Development Team adheres to department and organizational policies and procedures
• Ensure teams deliver on commitments, achieve planned value and operate in partnership with Technology, Operations and Business leaders
• Perform other relevant job duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years as an IT Leader or Manager with a proven track record of leading enterprise scale, complex IT projects / programs successfully
• 5+ years of experience in designing and developing enterprise level Healthcare Integrations using HL7 and API
• 5+ years of experience in managing relationships with senior business stakeholders
• 5+ years of experience in managing applications in a healthcare setting
• 3+ years of experience developing interfaces using Enterprise Level Integration engines
• 2+ years of experience developing interfaces with Enterprise Electronic Medical Record (EMR) platforms
• Experience managing and leveraging 3rd party vendors for specific expertise
• Experience managing global teams
• Experience implementing and managing teams leveraging the Agile Framework and Dev/Ops
• Experience forecasting and developing Technology budgets
• Experience designing and developing N-tier highly scalable architecture
• Extensive experience with all phases of the Software Development Life Cycle (SDLC)
• Solid background in Designing & Implementing Applications and Integrations using technologies defined by the Standard Enterprise Architecture
• Technically proficient and have the ability to mentor technical staff
• 10-20% travel as needed
• Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

• Master's Degree in Information Technology or related field
• Rhapsody Associate or Professional Certification
• Ability to communicate technology matters to business partners, senior executives, and strategic partners
• Ability to work in a fast-paced team-oriented environment
• Good verbal and written communication skills
• Customer-service oriented
• Ability to maintain courteous and friendly demeanor when dealing with the public and co-workers
• Maintain an understanding of the organization's goals and objectives
• Demonstrated ability to manage teams and to deliver high quality, timely results

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.