Help Desk Specialist (Washington DC)

| Washington DC
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If you are looking for a rewarding career with a highly successful company that puts people first, Halvik Corp is the place for you! We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help the US Federal Government succeed. Join our growing team and make a difference!

If you are looking for a rewarding career with a highly successful company that puts people first, Halvik Corp is the place for you! We are seeking a Help Desk Specialist for our US Army contract.
 
Minimum Experience:
-Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network
-Experience in backup, recover and data restoration from workstations for customers during upgrades or when problem with the system is diagnosed
-Demonstrated experience simulating user problems to resolve operating difficulties
-The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation. Effectively use approved diagnostic tools to diagnose network connectivity issue as well as image, copy and configure systems for deployment
-Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripherals
-The ability to lift, push and transport equipment weighing up to 50 pounds
 
Required DoD 8570 Level II IT Certifications:
A+ and Security+CE
Microsoft Computing environment Certification (Personnel must be able to obtain at a minimum 30 days after starting)
-Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) certification preferred
 
Education:
Associate Degree from an accredited institution in in Information Technology, or similar field
 
Security Clearance: 
Active Top Secret Clearance

Halvik offers a competitive full benefits package including:
Company-supported medical, dental, vision, life, STD, and LTD insurance
Benefits include 11 federal holidays and PTO.
401(k) with company matching
Flexible Spending Accounts for commuter, medical, and dependent care expenses
Tuition Assistance
Charitable Contribution matching

To comply with the guidance provided by the Safer Federal Workforce Task Force (Task Force) for Federal Contractors and Subcontractors, Halvik is requiring COVID-19 vaccinations for all their employees except where an employee is legally entitled to an accommodation. 

Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

More Information on Halvik
Halvik operates in the Information Technology industry. The company is located in Vienna, VA. Halvik was founded in 2007. It has 97 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 44 open jobs at Halvik, click here.
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