Run Networks provides managed IT services in the Omaha and Lincoln area. Our goal is to manage networks efficiently and effectively through preventative maintenance while providing consistent help desk services to our clients. This candidate will be involved in support and daily maintenance of managed machines.
The culture at Run Networks is fast-paced, professional, and team-oriented. We have fun, while taking our responsibility for client security seriously. Run Networks provides company paid, solid health and dental insurance for the employee and is available for the family. We also have optional 5% match on 401k.
As a managed support team member, it is crucial that this candidate be driven to succeed in everything they do. It is important to complete tasks, and to determine next steps as needed. If you enjoy solving problems and finding ways to be more efficient, you may be a good fit.
Requirements
- Must be motivated, and willing to continue learning path as needed
- Proficiency with Windows desktop operating systems
- Proficiency with Microsoft Office
- Troubleshooting skills with network and applications
- Associates degree in Server Administration or Desktop Support or related field preferred
Preferred Knowledge Set
- Must have a good phone presence, and a good first impression
- Must be motivated, and willing to continue learning path as needed
- Proficiency with Windows desktop operating systems
- Proficiency with Microsoft Office
- General knowledge of Windows Server systems
- Knowledge of TCP/IP topologies, IP addresses and troubleshooting methods
Core Responsibilities
This position has two roles. The first is network management and maintenance. We perform regular maintenance tasks, monitoring of servers and other devices. This position may have some evening and weekend tasks as needed. The second role is end user support split across phone and on-site. This task varies, and covers an array of software applications as needed. We have a library of automation scripts and procedures that this candidate will use and contribute to.
Additional Information
- Must have verbal and written communication skills, fluent in English
- Must be able to assist and coordinate with users of all knowledge levels
- Must possess dependable transportation and a valid driver's license
- Compensation based on experience
Work conditions
- This position requires frequent lifting, sitting, standing, and reaching
- Work hours 40 per week with on-call rotation
- Start Date: Negotiable
- No recruiters or staffing agencies, please
About Run Networks
We exist to make business networks run as efficiently as possible. Run Networks provides all-inclusive IT and network support. We do that by using a combination of specialized tools and utilities, along with our own custom-written programs. Together the combination allows us to see an in-depth view of the health of the network, and efficiently manage user needs.
Core Values:
We do it right, with efficiency, on the first try
We make appropriate recommendations
We charge fair prices for our service
We ENJOY working with our clients