Head (VP) of International Growth & Operations

| San Francisco, CA
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We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

About the team:
Our Head of International Growth & Operations will be responsible for driving the next phase of Canva’s MAU and revenue growth reporting to the founders and COO. 

The Head of International Growth & Operations will achieve the extraordinary through exceptional collaboration with company leadership, and have the courage to seize opportunities through deploying capital towards growth.

About the role:

  • Be a key driver in growing Canva to XBillion MAU’s globally; 
  • Build a values aligned organization that ambitiously pursues crazy big goals; 
  • Collaborate with the founders and leadership team in setting and driving our international organizational vision and go-to-market strategy;
  • Turn this strategy into actionable goals, hiring plans, budgets and performance measures;
  • Implement regional goal setting and operational planning owning region/country specific business outcomes and bridge our overall business strategy with local needs; 
  • Build and nurture trusted relationships with HQ and regions;
  • Work with functional leaders (marketing, content, community & sales) to create playbooks and a centralised knowledge hub to ensure top down efficiency; 
  • Build a team of world class regional GMs to ensure Canva employees and customers everywhere thrive;
  • Collaboration with marketing to lead Canva’s brand expansion in new markets through channels and partnerships.

Goals in the first 12 months

  • Drive exponential MAU growth beyond our current trajectory in markets outside the US & Australia;
  • Build our local teams that include marketing, community, support, content and sales that will acquire new customers, grow local communities and scale GTM functions;
  • Ensure GTM strategies launched are consistent with Canva culture, values and drive valuable user growth, engagement and revenue;
  • Assess and prioritise Canva’s new region opportunities and develop a playbook for international expansion; 
  • Build an international launch roadmap in collaboration with senior leaders; 
  • Set the milestones, remove roadblocks and ensure we have the right teams and leaders on the ground within each region, including central support from HQ;
  • Set and monitor budgets to ensure we are scaling as fast as possible but not wasting money;
  • Launch new regions, developing teams on the ground and setting up the right operational model for each market;
  • Partner with marketing to lead the brand expansion into new markets.

What we're looking for:

  • Demonstrated success scaling a fast growing tech company internationally, including building out on the ground operations;
  • Demonstrated data driven leadership at scale to set growth strategy and deliver results;
  • Ability to be ambitious and effectively plan and deploy capital and operations to achieve growth; 
  • Strong experience effectively working within a Hub model (CEO, COO, Sales, Marketing, Finance, Legal & Compliance);
  • Demonstrated creativity;
  • Realization of a variety of strategic growth projects, from idea to the realization, in close cooperation with founders and senior leaders;
  • Exceptional leadership and cultural awareness skills that enable you to liaise and build relationships with stakeholders in any market; 
  • Resilient team player and developer of world class leaders with the ability to work in a multicultural environment; 
  • Entrepreneurial, self-directed and able to take ownership of ambiguous tasks to ensure success.

Being a Force for good. One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • BashLanguages
    • Objective-CLanguages
    • ReactLibraries
    • MobXLibraries
    • RxJsLibraries
    • SpringFrameworks
    • SpringFrameworks
    • FinagleFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • BrazeEmail
    • Salesforce PardotLead Gen

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

At Canva, our values are at the heart of who we are. They keep us moving forward, together, to achieve our mission of empowering the world to design. The purpose of Canva’s benefits is to empower Canvanauts to invest in themselves and live our values, every single day. Canva’s benefits are based on four key pillars - Environment, Human, Social and Economic. Each of these enhances the Canva culture and enables our team to do the best work of their lives.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Canva offers employees a $50/month gym reimbursement
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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