Head of Global Revenue Operations

| San Francisco, CA
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WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As the leader of our Global Sales Strategy and Operations team, you'll report to our CFO and be the thought and execution partner to our Sales, Services, and Marketing Leaders. Your international team will provide insight through hypothesis-driven analysis, quarterly and annual planning, and reports and the tools, workflows and systems You'll provide insights for our Investors, Executive Team and Board of Directors.

What You'll Own

  • Partner with CRO and CCO to increase WalkMe growth and customer value strategies
  • Analyze and determine insights from key goals, trends, and operating metrics by translating data into insights and action
  • Work with Marketing, Finance, Human Resources, and Sales to implement process optimization
  • Sales operations will reside with your teams, including Salesforce dashboards, CRM data hygiene and accuracy, sales commissions reporting, sales tools and systems
  • Identify and own strategic projects to support sales effectiveness and process improvement
  • Your team will lead yearly sales planning, develop sales model to meet company's growth targets, forecast revenue growth and churn

What You Need to Succeed

  • Experience with delivering complex data with Boards, Executives and Investors
  • 8+ years of progressive SaaS sales Operations leadership experience, with 4 years of leading teams with 2nd level managers and a passion for building and supporting diverse teams
  • Our tech stack consists of: Salesforce, Clari, Tableau, Yesware, Anaplan, and Outreach

What you will love about us!

  • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
  • WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
  • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

More Information on WalkMe
WalkMe operates in the Software industry. The company is located in San Francisco, CA, Raleigh, NC and New York, NY. WalkMe was founded in 2011. It has 1064 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and 401(K). To see all 11 open jobs at WalkMe, click here.
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