Head of Business Operations

| Peninsula
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About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2.5 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $680 million.

About the Role
The Business Operations team works cross-functionally to enable and support the growth of the company. The Head of Business Operations role is for someone who is passionate about working on strategic initiatives and scaling a startup business. This role will require taking a data driven approach to inform major business decisions across the company - with a particular focus on product analytics. The ideal candidate will have strong technical, analytical, financial, and presentation skills, in addition to strong interpersonal and communication skills. 

RESPONSIBILITIES:

  • Help identify and implement new opportunities that grow Lyra’s business
  • Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency
  • Lead the strategic processes for the Business Operations team (e.g. monthly business reviews and long range plans)
  • Be a trusted advisor to our business partners, providing critical insights, guidance & recommendations as they design and execute their strategic plans
  • Lead and grow a team of professionals, sourcing and retaining the best talent, drive a culture of continuous improvement and career development
  • Define / monitor business KPIs to establish high standards of performance and create a climate of mutual accountability that delivers expected business results
  • Drive operational insights that impact the strategic direction of the business and the development of new products and services

QUALIFICATIONS:

  • 10+ years of experience in business operations, analytics, corporate strategy, or other relevant experience
  • Passionate about Lyra’s mission 
  • Comfortable in a high growth, start-up environment
  • Able to prioritize effectively and work independently
  • Analytical and detail-oriented
  • Experience with SQL required
  • Proven team leader with experience leading and building a strong team
  • Proactive, effective communicator and a keen listener
  • Comfortable taking accountability, leading cross-functionally, and working closely with the leadership team and CEO
  • Bachelors required. MBA preferred. Enterprise SAAS experience preferred

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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An Insider's view of Lyra Health

What's the biggest problem your team is solving?

Putting clients first. - We strive to think about our various employer groups. Making sure that we have a diverse network that represents the employee populations within the various groups we work with.

Gary

Senior Strategist, Network Development

How has your career grown since starting at the company?

I joined Lyra at a very exciting stage and was empowered to wear many hats - strategy, marketing, and operations - to drive the growth of our flagship program. When I decided to explore product management, my manager was completely supportive and I was able to transfer internally to Product.

Sydney

Product Manager

What are Lyra Health Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Pet Friendly
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