Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
A day in the life of an HCV Leasing Agent:
The HCV Leasing Agent is responsible for assisting with all aspects of the Housing Choice Voucher (HCV) Leasing Department, including but not limited to: prospect management, application processing, and coordination with the local Housing Authorities in compliance with all local, state, and federal laws, as well as all company policies and procedures. This is a full-time position.
Ensure all HCV applicants are properly and efficiently qualified through the application process by collecting all required documentation (Voucher, ID, other applicable documents) prior to screening; screening applicants and requesting exceptions and providing exception documentation when necessary
Collecting necessary documentation and communicating with the Housing Authority to ensure the Request for Tenancy Approval Packet (RTA) is completed in full
Facilitating security deposit payments through an online portal
Coordinating with the local Housing Authority’s case managers, inspectors, and staff to ensure HQS inspections are scheduled in a timely manner
Placing and managing work orders, internal and external communication with vendors and technicians
Review lease contracts to ensure lease quality and collect signatures
Assist with lease revisions as needed
What you'll need to have:
HS Diploma or equivalent
1-2 years of prior leasing administrative experience preferred
Possesses exceptional communication and people skills
Proficient with Microsoft Office, including Outlook, Excel, and Word
Knowledge of prospect and resident management systems is preferred
Must be able to multi-task in a fast-paced work environment
Just a few other things you should know:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a sedentary role while in the office. This role requires the ability to lift files, open filing cabinets, bend or stand on a stool as necessary, frequent walking and climbing of stairs required. This role requires travel to our properties and may be physically demanding. The ability to physically perform the following duties for prolonged periods of time is required: Unassisted lifting up to 50 pounds, Bending, Walking, Kneeling, Stretching, Able to work on step ladders or extension ladders up to 30 feet, Able to work in confined spaces, indoors and outdoors in all climates, and unclean environments with fumes, dust, and poor ventilation while adhering to company safety requirements and programs, Able to perform all duties in a safe manner at all times
Travel to our properties around the metro area will be required.
Days of work are Sunday through Thursday 9am to 6pm, however, occasional evening and weekend hours may be required as job duties demand.
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.