Date Posted:
2022-03-07-08:00
Country:
United States of America
Location:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We've introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment. *Please consider the following role type definitions as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
• Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.
• Remote: Employees who are working in Remote roles will work primarily offsite (from home).

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

Where the difference you make is on display every day. Just look up. Are you ready to go beyond?

*Note: Hybrid and remote roles at many of our sites are currently working from home because of COVID-19 protocols. Candidates will learn more about role type and current site status throughout the recruiting process.

A key role in P&W's Commercial Aftermarket organization, the GTF Allocation Manager will be the global lead and focal point for GTF commercial spare parts allocations and mitigations. While providing world class customer service, the candidate will ensure on-time delivery to meet customer needs and rapid problem resolution.

Key Responsibilities:

• Act as the focal point for regional CAMs to support customer spare parts requirements for GTF engine models.
• Support the entry into service of GTF fleets.
• Facilitate critical parts expediting and logistics.
• Manage allocations of GTF spare parts with direction from the GTF Spares Associate Director.
• Coordinate GTF sweeps allocations with regional CAMs.
• Drive and implement shortage mitigations working with the engine centers, repair shops and CSA.
• Drive actions in engineering, repair development, configuration management and quality functions that are needed to mitigate parts shortages.
• Create standard work and systems for the GTF spare parts business processes.
• Effectively maintain sales orders in a manner that achieves customer satisfaction and meets business objectives.
• Support regional CAMs in managing all logistics from order placement to shipment tracking.
• Utilize SAP systems and database tools to perform sales transactions and analyses.
• Understand the maintenance plans and materials requirements for each customer.
• Act as the conduit to flow customer information to the materials planning and procurement functions.
• Communicate with customers to identify parts shortages and expedite material to support engine builds.
• Interface with a wide range of functional groups (supply management, finance, warehousing, customer technical support, service programs, product line management and others) to respond to customer inquiries and meet customer expectations.
• Analyze MFA results and drive improvements by using root cause analysis and other CORE tools.
• Report out to PW management and to customers in ad hoc and scheduled meetings.
• Coordinating, participating and/or executing internal and external meetings such as Critical Parts List, Integrated Product Management Team (IPMT), Weekly Business Review, etc.
• Support of customer requests and troubleshooting with Engineering, Configuration Management, Technical Publications when conflicts arise.

Basic Qualifications:

• Bachelor's Degree and 8 years prior relevant experience in customer service, supply management, aerospace or related field , or
• An Advanced Degree in a related field and minimum 5 years experience
• US Person Status required due to government contracts

Preferred Qualifications:

• Proficiency in MS Excel and PowerPoint
• Proficiency in SAP and MS Access databases
• Skills needed: customer focus, communication, teamwork, problem solving, taking initiative, project management, data analysis and planning

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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