Growth Technology Manager II
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
The Content Management team at Credit Karma is responsible for co-creating and delivering meaningful and quality content to our members spanning both our web and mobile platforms. You’ll be a part of a passionate team who has a big impact by solving quality challenges and creating a long term vision of quality content for our members, creating the best experience possible. We are looking for a Growth Technology Manager II to drive velocity and scale for our content validation team, allowing content authors to create new and meaningful member experiences on a daily basis. If you enjoy working cross functionally with both engineering and marketing, solving bottlenecks to streamline processes, and digging into challenges to evolve best practices then you might make a great fit for this role at Credit Karma.
What you’ll do:
- Lead team of quality testers, facilitating and fostering cohesion, collaboration, and alignment
- Communicate challenges in testability and translate those challenges into prioritized product enhancements
- Evaluate competing priorities amongst teams, manage overall team capacity as it relates to quarterly planning, and proactively communicate progress
- Own end to end process and documentation for launching brand new content
- Assess testing gaps and define path to extend testability scope to improve breadth and depth of coverage, prioritized by risk factors
- Be a reliable, friendly source of feedback on new functionality, features, and process changes
What’s great about the role:
- Tons of opportunities to take on responsibility and ownership and have immediate meaningful impact on both our members and internal teams
- Encouraged to identify opportunities to scale the product, technology, organization and launch them into action
- You’ll use your amazing full stack testing experience to help us build better products and evolve our content testing practices
- You’ll get to be a big part of a great mission; helping people improve their finances
Minimum Basic Requirement:
- 3 years of hands-on experience with full stack manual testing of Mobile & Web applications
- Professional experience across the entire Software Development Life Cycle
- 5 years of professional experience
Preferred Qualifications:
- Experience analyzing changing business requirements and translating them into testing plans
- Self-directed, deeply curious, strong sense of ownership, and a creative problem solver with a bias towards action
- Detail oriented and have amazing communication skills with a diverse audience; explaining technical problems succinctly and clearly using mutually understood terminology
- Experience with observability and monitoring tools (E.g. Splunk, New Relic)
- Strong foundations in usability, security, and risk based testing strategies
- Willingness to challenge existing practices in order to make them better
- Ability to mentor and coach other team members
- Hands on, high capacity doer, able to multitask
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
COVID-19 update (US Jobs Only):
Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- California Consumer Privacy Act (CCPA)