Growth Operations Associate at Favor Delivery (Remote)
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As a Growth Operations Associate you’ll be diving deep into our pay and productivity metrics to help make sure that every time a Runner logs into Favor they’re having a best-in-class experience. We’re looking for someone willing to track our internal data and maintain a focused lens on the competitive landscape from both an hourly and per-delivery perspective. As part of the Market Balance team you’ll be working cross-functionally with Marketing, Product, and more to report back on how we can best structure our platform with regards to pay.
Responsibilities:
- Manage ongoing pay metrics reporting, both internally and externally
- Conduct Market Research into pay structures across the on-demand and delivery industries
- Regularly conduct on-the ground reporting in the form of testing both our and our competitor’s platforms
- Partner with our Marketing team to ensure our bonuses and incentives are attainable and lucrative to the relevant Runner Pools
- Work with Market Ops and Product Research to design and maintain Runner Profiles
Skills & Qualifications:
- 2+ years of analytics experience
- Strong written and verbal communications along with data visualization ability
- Willingness to work “in the field” to experientially understand Runner behavior
- Excellent communication and presentation skills with an ability to explain your work
Ideal Candidates:
- Have prior on-demand marketplace experience
Life at Favor:
- Benefits -- We offer premium health, vision, dental, life, and 401(k) options. We also offer Favor delivery credit and H-E-B discounts!
- Time-Off -- We offer unlimited PTO for salary employees and ample vacation time to all team members. We empower you to live your best life and do your best work!
- Learning & Development -- We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators.
- Community -- Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, happy hours, and regular connection opportunities.
At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.
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