Grants Manager (Remote) at Crisis Text Line

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Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are connected with empathy, center equity, get it done together, and reflect and evolve, these four are at the heart of all we do.


As the Grants Manager, you’ll join the Community Partnerships team in researching, pursuing and administering federal, state and foundation/ philanthropic grants related to mental and behavioral health. You will be primarily responsible for identifying and responding to Requests For Proposals, negotiating contracts, managing and reporting on funded projects. Crisis Text Line is growing its public policy and advocacy footprint, and this role will work closely with and support our Public Policy and Advocacy team in their efforts. You will have the opportunity to influence funding strategy at a fast-paced and growing non-profit that merges tech with mental health services.

Core Competencies
  • Owning Outcomes: 
    • Results-oriented 
    • Proficient at prioritizing grant opportunities for impact
  • Problem Solver:
    • Advocates for grant opportunities within the organization
    • Handles shifting priorities smoothly
    • Thinks outside the box
  • Collaboration & communication:
    • Understands other teams’ perspectives on projects or opportunities
    • Communicates goals and progress effectively across teams.
  • Learning:
    • An active and smart experimenter
Job-Specific Competencies
  • Communication (oral, written, and visual aspects of presentation)
  • Collaboration (takes team feedback into account, doesn't get flustered when asked questions)
  • Research Approach (relevant, deliberate, comprehensive, detail-oriented, project management)

As a Grants Manager, you will own our federal, state, local and foundation grants process from the stages of identification to application to reporting. This will include:

  • Managing existing grant opportunities at the federal, state, and local government levels
  • Identifying and writing grant proposals and responses to state RFPs related to mental and behavioral health
  • Negotiating grant and service contracts alongside our Legal department
  • Understanding and discussing the specifics of Crisis Text Line with state and local officials and partners
  • Coordinating deliverables for state and local contracts with relevant departments at Crisis Text Line, such as training and volunteer experience 
  • Representing the organization at industry and coalition meetings
  • Assisting with foundation grants as needed
  • Actively support individual, team and org racial equity knowledge, and apply understanding through ongoing learning, reflecting and dialogue opportunities
  • 4+ years professional nonprofit experience working with federal, state and/or local government grants 
  • Impeccable attention to detail
  • Excellent writing and communication skills, even when discussing complex topics
  • Exceptional organizational skills, with a regard for confidentiality
  • Ability to partner cross-functionally with teams to achieve deliverables 
  • A flexible approach to work, with the ability to pivot directions quickly
  • BA/BS required (or equivalent experience)
  • Financial experience with budget creation and reporting

Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including: 
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)
(Benefits do not apply to interns, contractors, research collaborators, and part-time positions)Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.

More Information on Crisis Text Line
Crisis Text Line operates in the Social Impact industry. The company is located in New York, NY. Crisis Text Line was founded in 2013. It has 2355 total employees. It offers perks and benefits such as Health Insurance Benefits, Performance Bonus, Remote Work Program, Job Training & Conferences, Diversity Program. To see all 7 open jobs at Crisis Text Line, click here.
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