Governance, Risk and Compliance Manager (f/m/d)

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About the Opportunity

Contentful strives to build a secure and safe service and commits considerable effort and resources to security and resilience.  Our Security team supports corporate-wide Information Security management programs and collaborates closely with internal teams.

We are looking for a GRC Manager with experience developing, maturing, and running technology risk and compliance programs. You will report directly to the Business Resilience Director and work cross-functionally with all Contentful business units. You are expected to be passionate about solving difficult problems and finding innovative solutions with a strong emphasis on long-term growth and scalability.

You will be expected to work independently, work as a part of a team, and partner with stakeholders throughout the organization to develop and maintain a risk management framework and build and manage our cybersecurity and resilience compliance strategy.

What to Expect

  • Develop and manage Contentful’s technology risk program in support of enterprise methodologies.
  • Proactively identify, report, and catalog risks in existing and new technology solutions.
  • Lead efforts triaging, analyzing, classifying, and developing treatment plans with stakeholders.
  • Track and report on organization-wide technology risk to ensure timely mitigation.
  • Improve and maintain a program to facilitate customer and prospect cybersecurity requests.
  • Define roadmaps in-line with customer expectations, legal requirements, and commensurate with the global cybersecurity threat landscape.
  • Implement and drive a cohesive cybersecurity controls program across multiple frameworks including
    ISO 27001 (Information Security), NIST Cybersecurity Framework, and NIST 800-53 (Security and Privacy Controls.)
  • Maintain policies, procedures, and standards in line with current and emerging requirements.
  • Enhance and streamline third-party supplier assessments, ensuring cybersecurity involvement, cataloging and tracking of risks, and monitoring for changes.
  • Stay abreast with international laws and regulations to proactively identify gaps.

What do you need to be successful?

  • At least five years of GRC experience (with a minimum of two relating to compliance activities and minimum of two relating to risk management)
  • Practical hands on experience working within a technical environment, with direct engagement with information security and technology engineering teams.
  • Expertise in ISO 27001, SOX, NIST (CSF, 800-171, and 800-53) and SANS Top 20 Controls.
  • Practical experience developing scalable and robust risk and compliance programs.
  • Experience collaborating with cross functional teams to develop and track risk mitigation efforts.
  • Experience owning Information Security gap analysis against compliance standards.
  • Experience of supporting and facilitating audit preparedness activities.
  • Experience implementing processes to facilitate customer security inquiries.
  • Strong organizational and communication skills to cultivate relationships with stakeholders.
  • Experience working across business units and geographical boundaries to engage cross functional teams .
  • Proactive with strong ownership, analytical, and problem-solving skills.
  • Passion for creating, implementing, and maintaining programs.
  • Capable of working independently and collaboratively with large teams.
  • Ability to work in a fast-paced environment, often juggling multiple projects.

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
  • Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
  • Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
  • Use your physical fitness budget to get away from your desk and support your physical wellness
  • Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
  • Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

To view more career opportunities, visit https://www.contentful.com/careers/

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Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 750 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • Chorus.AICRM
    • DocuSignCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of Contentful

How does your team reward individual success?

On our team, advocacy for individual team members contribution is one of the primary pillars for how we work. Teammates are recognized in company-wide emails announcing the closure of newly won opportunities. We celebrate individual wins on global team calls and honor the work of those that have gone above and beyond to create a multiplier effect.

Sara

Vice President, Solution Engineering

How has your career grown since starting at the company?

Since joining Contentful in February 2020 I have had the opportunity to take on new challenges and responsibilities and to pursue my career goals. With the support of the company, I could expand my learnings and skills and put them to work. I have started as an individual contributor and now I manage a team of seven people.

Tania

Manager, Sales Operations

What is your vision for the company?

Our vision is a world where every company can easily publish content and seamlessly iterate to create the engaging digital experiences today's customers demand. Contentful is for builders, by builders. We empower creators with the right tools to build digital better, faster. Contentful is one of the fastest-growing SaaS companies in the world.

Laurence

Senior Vice President, Customer Experience

How do you empower your team to be more creative?

We have embraced an active experimental mindset. Every individual can pitch and run an experiment that can also be cross-functional, providing wide exposure. We run bi-weekly brainstorms on these to validate regularly and sometimes include customers. Many of these have solved customer problems and ended up as paid offerings.

Arjun

Senior Manager, Professional Services

What are Contentful Perks + Benefits

Contentful Benefits Overview

With stock options and salaries that grow alongside your impact, you’ll be well taken care of. We believe that experts stay experts by continually learning. We make this happen by giving you an education budget for conferences, courses, and books.

Culture
Volunteer in local community
Partners with nonprofits
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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