Go-To-Market Systems Manager

| Peninsula
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Go-To-Market Systems Manager

As a Go-To-Market Systems Manager at Moveworks, you will own our Sales and Marketing technology stack. To help us maximize our investment into a dozen world-class SaaS tools —  Salesforce, Outreach, Gong, People.ai, and Clari — you will make sure that these systems are configured to enable every member of our Sales and Marketing team to amplify their impact and deliver results with seamless workflows and automation. 

Our AI platform redefines how companies support their employees, allowing them to stay productive wherever they’re working and whenever they need help. We need you to provide a similarly magical experience to our own team.

You are someone who enjoys diving deep into Salesforce or Outreach administration. From building processes, triggers, and workflows to setting up nuanced systems integrations, you want to create the best user experience imaginable. At the same time, you enjoy talking to users to understand evolving real-life scenarios and using that input to constantly improve these systems.

This role is an individual contributor role with the trajectory to evolve into a people manager role as our Sales & Marketing teams grow and we build out the GTM Systems team. This role reports to the Director of GTM Operations.


Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help instant and effortless. 

Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information. We’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times recognized Moveworks as one of the Best Workplaces of 2021. 

This is a unique chance to join the team as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together.

 What you’ll do:
  • Work closely with GTM Ops Leadership, Sales Operations, and Marketing Operations to implement new processes while enhancing existing processes across GTM systems.
  • Be the hands-on administrator of our Salesforce instance, taking ownership of all automation and customizations and assuring a congruent user experience for 150+ highly demanding GTM users.
  • Be the hands-on Outreach administrator, working with the Sales Development leadership team to make sure the tool maximizes our amazing SDR team’s output and satisfaction.
  • Be the hands-on administrator for all our other GTM tech stack, including Clari, People.ai, and Gong, ensuring that the interconnections and data flows between all these systems are optimal and efficient.
  • Identify and evaluate new GTM technology that can bring value and provide recommendations to the GTM leadership on which new tools we need to add to our tech stack.
  • Work on implementing new GTM tools and integrating them with the existing tech stack.
  • Partner with the GTM Enablement team to provide tools training to the GTM teams.

What you bring to the table:
  • 2+ years of working experience in an Enterprise SaaS sales & marketing environment.
  • Extensive Salesforce administration experience (custom objects, custom report types, process builder, complex roll-ups, data loader, 3rd party tools integrations). Salesforce Certified Administrator credential is a plus.
  • Extensive Outreach administration experience (triggers, custom fields, governance profiles). Outreach Certified Administrator is a plus.
  • Experience with Salesforce CPQ and an understanding of custom CPQ objects. Salesforce Certified CPQ Specialist credential is a big plus.
  • Experience administering other GTM tools such as Clari, People.ai, and Gong.
  • Experience managing the implementation and rollout of new GTM tools that integrate with the existing tech stack.
  • The ability to manipulate data sets in Google Sheets / Excel with such ease that onlookers are amazed.
  • A passion for fast-paced environments that focus on transparency, collaboration, rapid iteration, and continual improvement.
  • A deep sense of curiosity and a desire to get your hands dirty to meet deadlines and goals.
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Moveworks

How would you describe the company’s work-life balance?

We have started with an ethos of empowerment and ownership, and this applies to how employees manage their schedules and workload as well. This is a place where you set your boundaries and personal life needs, and your team respects and empowers you to do so.

Celeste

Technical Recruiter

How do you collaborate with other teams in the company?

Every Movester is readily available via collaboration tools to ensure that teams can effectively work together. We have weekly company syncs with updates from each department to provide a space for centralized communication. My personal favorite, we have whole-company trips to allow employees to strengthen cross-team bonds in a fun environment!

Cherie

Software Engineer

How has your career grown since starting at the company?

Moveworks strikes a great balance between individual and company goals. ‘Do the best work of your career’ is a principle that largely influences it’s culture. From Day 1, my manager has put a strong emphasis on choosing projects that align with my interests while constantly identifying areas for growth that push me to be the best version of myself.

Saloni

UX Designer

How do your team's ideas influence the company's direction?

There’s no shortage of passionate ideas at a startup, but bringing an idea to fruition fast needs deep critical conversations to validate different viewpoints. Conversation Engine sits in the center of our product, connects ML and system engineering, addresses technology gaps creatively, sharpens our marketing message and equips our sales team.

Jing

Technical Lead

What projects are you most excited about?

The project I’m most excited about is the continued growth of the SDR team and how invested the company is in our success. Understanding our current roadmap and how everyone is looking for us to scale it gets me excited to think about where we could be in the next 6 months.

Freddy

Senior Sales Development Representatitve

What are Moveworks Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Moveworks hosts company outings Semi-annually.
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking.
Professional Development Benefits
Lunch and learns
Moveworks hosts lunch and learn meetings weekly.
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