About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions-join us at JLL!

Position Summary Objectives

Global Project Management (PM) Leader

The Global PM Leader has overall accountability for all Projects on a major JLL account. Key responsibilities include a) client relationship management, b) staffing management for the PM and MAC organizations, including Variable resources, c) delivery of project results and MAC results, d) implement a robust capital infrastructure planning process, and e) achievement of the annual P&L targets. Other key responsibilities include ensuring risk and compliance management in projects, achieving KPIs and other PM metrics, and continuing to bring best practices and innovations to the account.

Current scale of the account includes ~250 Projects and $50-100M budget, with pipeline projects across multiple regions. Projects include both Office and Manufacturing and Specialty projects.

A key responsibility in this position is to help guide the client on what a world class Projects organization and program looks like, including consulting and advising various client affiliate companies on their project opportunities via discovery phase consulting.

The PM Leader will have several direct reports as part of the dedicated account team, as well as future indirect reports in other regions. In addition, PM Lead is responsible for ensuring end to end variable project delivery is consistent and aligns with the client's objectives.

The PM Leader will be responsible to closely manage a P&L and strive for improvement year to year. The PM Leader will also be responsible to ensure reporting is accurate, timely, and provides insights on improving service levels and optimizing costs. Will report to the Global Account Executive.

Strategic Objectives

Growth Assumes a lead role in the development and execution of strategy for a Team. Contributes to the development of the business unit's overall strategy. Represents Business unit in local, regional, and national industry/public forums and with clients as a senior representative of the Firm. Demonstrates highly visible commitment to creating a "one-firm first" by utilizing cross-discipline teams to meet client needs. Demonstrates high energy for the business, ability to energize others, and the willingness to take risks and make tough decisions

Values Communicates relevant company information to employees within Team on a timely basis and conveys expectations of team members. Daily interactions with employees and clients maintaining positive relations and favorable impressions. Verbal and written communications are clear, concise and professional in appearance. Influences clients to obtain new work. Celebrates the achievements of team members.

Brand Assumes responsibility for developing and implementing a marketing strategy (including pricing) for a Team. Assists in developing marketing strategy for the Business unit. Leads Team in identifying and sourcing opportunities to meet future business development targets. Assists in sourcing new business for other Business units within the Firm. Able to market all available products and service offerings. Contributes to the development of new product and service delivery ideas for the business unit and the Firm.

ClientLead relationship manager for multiple strategic alliance client relationships. Provides critical source of insight and counsel for other professionals regarding key client issues. Active in the management of multi-discipline client relationships. Oversees and advises the development of real estate strategies for selected clients. Develops business unit's service delivery strategy. Assists in developing Firm's service delivery strategy.

People Directly responsible for attracting, retaining, and managing a Team of people (i.e., normally 4 or more) who are involved with a specific set of clients.

Digital Assumes a lead role in managing teams or client assignments that involve projects having a high degree of technical complexity. Demonstrates skills that enable the individual to successfully address issues of varying complexity with respect to client management, real estate or other specialized areas. Expectation to be proficient with CRM tools & digital JLL interfaces.

Position Responsibilities

• Directly responsible for overall project management delivery on account.
• Support Client with Capital Plan development, Program Scope and assigning the proper resources.
• Assist with developing project budgets including hard costs and soft costs and firm knowledge of construction cost/benefit analysis.
• Provide technical support; project budgeting and scheduling including Client's goals & objectives, site improvements, entitlements & permits, consultant selection; design team management, schedule creation and management, contractor selection and management, financial management including cash flows, anticipated cost reports and monthly reports.
• Assemble and manage required teams of consultants and contractors.
• Maintain client relationships and manage conflict resolution
• Provide appropriate level of on-site supervision to ensure project performance criteria are being met.
• Develop relationships with consultants/contractors/vendors and evaluate their performance.
• Identify and address areas of concern regarding potential liabilities and risk.
• Establish and refinement of best practices of standards of excellence.
• Assist in training and developing JLL team members in the skills and understanding of firm and client procedures, methodology and practices expected for a successful project implementation.
• Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects.
• Ensure accurate management of all accounts receivables to maintain a level not to exceed planned working capital charge as set by corporate finance.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice

Task Responsibilities

• Oversight of Account Team - recruit and manage talent ensuring proper integration
• Maintain client relationships and communications
• Conduct periodic account and client calls
• Business Growth & Strategy Planning
• Gaining comprehensive understanding of client's long-term business goals
• Share Best Practices across team/clients
• Attend industry events to stay up to date with market trends
• Maintaining a presence in industry organizations and other external outlets

Required Knowledge, Skills and Abilities (SKA)

• 7-10 years of practical experience in project administration preferred
• Experience leading and running numerous projects simultaneously
• Ability to develop and cultivate business relationships with existing and prospective clients
• A strong working knowledge of accounting and financial reporting, budgeting, scheduling and process as they relate to corporate real estate
• Ability to lead individuals across a national platform to deliver superior results in client service
• Experience working with Landlords, developers and institutional owners
• Ability to manage several medium and large ground-up development projects, major re-development projects, & corporate interiors projects
• Excellent verbal and written communication skills, professional manner and computer literacy
• Flexibility with work hours and travel as needed
• Highly organized with strong analytical skills
• Skill and interest in business development a strong plus
• Knowledge of Microsoft Office applications and Project software

Minimum Required Education

Bachelor's degree from an accredited institution in Accounting, Business, Architecture, Engineering, or Construction Management strongly preferred.

#LI-LS1

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.