Whole Foods Market attracts people who are passionate—about great food, about the communities they live and work in, about how we treat our planet and our fellow humans—and who want to bring their passion into the workplace and make a difference.
The Hospitality & Menu Senior Specialist will be responsible for maintaining menu data integrity in relation to the company’s venue management system. The Hospitality & Menu Sr. Specialist will interface with other data teams, product coordinator teams and the global culinary team. The position is based in the Global Offices in Austin, Texas.

Responsibilities

• Maintains service level agreement for hospitality menu management
• Follows rules and procedures to advance consistent data governance
• Leads data implementation of hospitality programs
• Serves as subject matter expert for understanding and troubleshooting software systems
• Collaborates with regional stakeholders to ensure menu accuracy and establish timelines
• Acts as a resource for inquiries regarding hospitality menu data
• Assists in training and development of new team members regarding menu management and hospitality POS systems
• Supports Culinary team with item management
• Working knowledge and understanding of hosting & downstream systems.
• Effectively communicates with multiple regions, ensuring accurate & efficient results.
• Provides the highest level of customer service to our business partners.
• Assists with special projects as assigned and other related duties as assigned.

Knowledge, Skills, & Abilities:

• Ability to understand and interpret culinary menus
• Very strong organization skills
• Detail oriented
• Ability to prioritize, multitask, and delegate work
• Proven ability to work independently and be a team player
• Ability to travel to regions for support and Regional/National meetings as needed (approx. 5%)
• Intermediate Excel skills and technical aptitude/comfort with recipe management software
• Ability to analyze data, identify cost opportunities, and make sound recommendations for recipe or menu modifications that would provide improved quality and financial results
• Excellent customer service and communication skills

Desired Work Experience

• Requires High School diploma or equivalent and 2-3 years of relevant experience.
• Supply chain, data operations, purchasing and/or operations in retail grocery.
• Working knowledge of hosting and downstream systems.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.