See yourself at Twilio

Join the team as our next Global Head of Business Development/ Partners- Segment 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

At Segment, we believe companies should be able to send their customer data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores and sends customer data from and to hundreds of business tools with the flick of a switch. Our goal is to make using customer data easy, and we’re looking for exceptional people to join the team.

As the market-leading Customer Data Platform (CDP), we’re growing incredibly fast — this is the perfect opportunity to roll up your sleeves and have a lot of impact at a hyper-growth company. 

We are hiring a BD leader to refine, lead and execute the BD partner strategy across all aspects of business development. In this role you will be responsible for our Partners program- including Tech partners, GSI and Regional SI's. 

Responsibilities

In this role, you’ll:

• Assess, refine and execute the BD strategy across technology partners, system integrators, agencies, solution providers, and programs
• Hire, develop, retain, and support team members who drive mutually-beneficial and trusting relationships with existing and prospective partners
• Create and execute a comprehensive business plan and go-to-market strategy that drives revenue for both Segment and key partners 
• Build and manage relationships with key partner groups (field, product, services, …)
• Cultivate relationships across functional areas including sales, services, product development, marketing and business development.
• Embed Segment as part of standard, repeatable solutions and global offerings for partner go-to-market motions
• Empower and drive accountability for partners to delight our customers with their work
• Build and execute broad and deep enablement plans and strategies driving adoption and integration of Segment products and partner portfolio
• Lead and facilitate QBRs, joint executive alignment, and overall engagement
• Communicate and evangelize the successes of strategic partnerships to internal stakeholders across various organizations within Segment and Twilio

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.

• Have Martech or CDP experience
• Have experience and track record of successfully leading a worldwide BD team
• Built global partner programs and relationships across all types of partners from resellers, to technology / ecosystem, to OEM, to global systems integrators.
• Possess a quantifiable record of success in business development, with a demonstrated ability to meet or exceed objectives and the ability to generate new and expansion business through partnerships.
• Understand complex solution selling processes, build consensus and be adept at developing relationships at multiple levels.
• Have strong domain expertise in the areas of advertising, martech and SaaS applications
• Are able to rally internal cross-functional resources to enable partner success.
• Are comfortable engaging with senior executives
• Have the ability to set priorities, focus on details and motivate internal and external teams to deliver agreed-upon goals.
• Have stand out verbal, written and communications skills
• Have strong problem solving skills.
• Have 10+ years of experience in Partner Management, Business Development, Channel management and/or Sales

Location 

It is preferred that this role sit in North America, but we would be open to candidates who sit in EMEA as well. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $173,900- 217,350 
• Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.